Kansas Works Veterans Jobs

Summary

The IT Manager at Fairbanks Scales supports all aspects of the Fairbanks network infrastructure, server management, PC and printer support and general systems security. The IT Manager will direct and supervise the work of the support team, ensuring timely and skilled support response to user requests.

Essential Job Duties

• Build, test and deploy physical network systems including switches, access points and internet gateway devices across all Fairbanks facilities

• Develop and maintain VOIP systems, including procurement and deployment of end user devices

• Provide for VPN and WAN connectivity

• Build and support Virtual Servers

• Ensure that appropriate System and Data backups are executed on a regular schedule and verify backup and restore capabilities

• Manage user accounts

• Support 3rd party system connectivity to Fairbanks networks

• Write and support scripts and batch processes

• Monitor network performance

• Communicate with vendors to evaluate network and communications hardware, software and services as needed

• Communicate with telco providers to procure broadband internet for all Fairbanks sites

• Manage security, connectivity and general productivity software, including device drivers

• Troubleshoot system failures or bugs and provide solutions to restore functionality

• Maintain detailed inventory of all Fairbanks PCs and related hardware

• Ensure appropriate security protocols are followed on servers and enterprise level services

• Document network functions and connectivity

• Support deployment of desktop and laptop PCs to various categories of users

• Other duties as assigned

Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

• Bachelor of Science degree in network systems or similar degree or minimum 5 years management role as well as a technical role supporting networks and servers

Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Expert knowledge of LAN/WAN network connectivity and optimization including VLANs

• Strong knowledge of security landscape, including types of malware, intrusion risk, detection and prevention, social engineering and end user security training protocols

• Expert knowledge of server functions, including ability to create Virtual Machines, scheduled tasks, access authority

• Thorough knowledge of PowerShell

• Knowledge of Microsoft Intune AutoPilot

• General knowledge of basic SQL server requirements

• Basic knowledge of database systems, with focus on SQL database administration

• Cisco and Cisco Meraki Gateway and switch appliance knowledge and management experience

• Thorough knowledge and experience with Office 365, especially Skype and Teams

• Thorough understanding of troubleshooting utilities and tools, virus detection software

• Knowledge of ghosting software/utilities & data recovery tools

• Excellent troubleshooting/problem solving skills

• Very good communication abilities

• Use of trouble ticket systems with ability to accurately document solutions

• Exceptional organizing and time-management skills

• Appropriate Microsoft, Cisco and Cisco Meraki certifications are a plus

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions. Exposed to moderate noise levels.

• Perform after-hours support including evenings, weekends and holidays as needed

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Required to use close vision and be able to focus.

• Regularly required to talk and hear; frequently required to sit, stand, and bend at the knee and waist, and walk.

• Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.

• Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.

• Regular attendance is a necessary and essential function.

Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets

DISCLOSURE REGARDING BACKGROUND INVESTIGATION

Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.

NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING

Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.