Job Information
System One IT Technician in Overland Park, Kansas
System One is seeking an IT Technician for a large energy company in Overland Park, KS. The ideal candidate will be available to work fully onsite and have a valid driver's license, as some local travel will be required.
JOB SUMMARY
Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications
Responsible for IT assets, per defined processes as required by position.
Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missing assets.
Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories are available
Perform basic application and infrastructure monitoring functions.
Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close IT tickets as they are completed.
Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position:
Desktop/laptop hardware, operating systems, and Office suite
IP networking
Event monitoring, logging, and data collection techniques
Virtualization Technologies
Windows desktop operating system
Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position:
Windows servers
Linux Operating systems
CISCO switching and routing
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.