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Humana Lead Quality Technology Leader - Medicare (Remote) in Overland Park, Kansas


Do you thrive on working on the cutting edge? Working with innovators in the early stages of ideas, products, or platforms? Do you want to transform an industry? Crave new challenges and solving hard customer problems using the latest in performance testing? Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight our customers. Make a major impact on the health technology industry.

The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.


The Quality Technology Leader collaborates with business and Application / Program owners to ensure the maturity of quality in the delivery of technology solutions. They are highly experienced with testing principles and quality best practices, and how to work with teams to apply them to the organization. They know quality management at a detailed level, so as to provide the best recommendations for standards, best practices, tools and personalized quality initiatives. The Quality Technology Leader is expected to develop deep-rooted expertise to provide long term knowledge continuity within an assigned area.

Specific Responsibilities:

  • Create and maintain domain quality strategy document

  • Create and maintain a domain test automation strategy

  • Review and follow published enterprise test policies

  • Monitor and interpret KPIs (key performance indicators)

  • Monitor and work to improve application risk scores

  • Monitor application security score cards

  • Assess testing resources assigned

  • Incorporate feedback loops to improve quality

  • Measure testing effectiveness by domain

  • Conduct Lessons Learned and Maturity Assessments

  • Create and maintain quality Maturity Action Plan (MAP)

  • Communicate maturity activities and status to stakeholders and leadership

  • Review defect trending for root cause / potential corrective action

  • Communicate training & education for testing leadership / testing resources

  • Mentor Senior Quality Engineers / Quality Engineers

  • Evangelize testing best practices

Required Qualifications

  • Bachelor's degree or equivalent experience

  • 7+ years of quality related experience

  • 2 or more years of project leadership experience

  • Ability to manage multiple tasks and deadlines with attention to detail.

  • Ability to communicate effectively and deliver presentations to senior leaders

  • Advanced experience leading special projects and producing metrics, measurements and trend reports

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • MBA or other Advanced Degree

  • Experience with Cloud technologies

  • Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams

  • Possess a solid understanding of technology, communications and processes

Additional Information:

For this job, associates are required to be fully COVID vaccinated (preferred) or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

  • Provide proof of full vaccination or commit to testing protocols *OR  *

  • Provide proof of applicable exemption including any required supporting documentation

​​Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours