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UnitedHealth Group Medical Assistant - Mobile Clinics - Overland Park, KS in Overland Park, Kansas

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Medical Assistant for the Mobile Team performs a variety of healthcare screening activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards. This position will work directly with our quality mobile team, contracted physician groups and staff in the respective markets as assigned.

Primary Responsibilities:

  • Performs all duties within the scope of a Certified Medical Assistant (procedures, injections, diagnostic testing, phlebotomy)

  • Coordinates healthcare screening results as directed by providers, company standards, and policies

  • Travels with the mobile team to clinics and centralized locations to conduct screening clinics to support contracted physician network

  • Rooms patients according to company standards

  • Performs and completes all quality program health screenings per required metrics

  • Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted

  • Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed and reviews medical records to data mine and collect referral information for colon screenings, DM eye exams, mammograms, and labs

  • Records patient care documentation in the medical records accurately and according to company policy

  • Conducts post audits on all information submitted to quality program to make sure information is complete and presented within the guidelines. Any items rejected due to noncompliance will be researched and resubmitted according to guidelines

  • Reviews all medical information, test results and survey questions prior to the patient leaving to ensure all information is captured

  • Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention

  • Post clinic preparation of mobile team charts for faxing, filing, and forwarding to the PCP offices

  • Compiles results and enters information into utilization reports for submission to management

  • Works as a liaison between mobile team, physician business managers, and contracted PCP offices to ensure all patient information is reported accurately and are completed. Offers solutions to improve quality goals

  • Coordinates with the providers and contracted PCP groups to ensure timely submission of their screenings to the DataRaps department

  • Maintains confidentiality of all materials handled within the department as well as proper release of patient information at all times

  • Maintains certifications (CPR) and quality control standards

  • Participates in marketing events as determined by business need

  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or GED equivalent

  • Medical Assistant Certificate from accredited school and National Certification within 1 year of hire date

  • Current CPR certification or must obtain certification within 30 days of employment hire date

  • 1+ years of related experience

  • Knowledge of medical terminology

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Excellent communication, organization, and customer service skills

  • Self-motivated, solid computer skills

  • Proven ability to problem-solve

  • Solid attention to detail

  • Ability to manage time effectively and work independently

Physical Demands:

Rarely (Less than .5 hours/day)

Occasionally (0.6 - 2.5 hours/day)

Frequently (2.6 - 5.5 hours/day)

Continuously (5.6 - 8.0 hours/day)

Light to 10 lbs

  • Standing - Frequently

  • Sitting - Continuously

  • Walking - Frequently

  • Kneeling/Crouching

  • Lifting - Occasionally

  • Medium to 50 lbs - Heavy 50 lbs to 100lbs

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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