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First National Bank of Omaha Mortgage Loan Processor in Overland Park, Kansas

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Process mortgage loans efficiently and accurately. Create and maintain positive relationships with customers and all key business partners. Work in a continuous improvement environment where better practices are shared and regular problem sessions take place.

Key Responsibilities:

  1. Provide quality customer service by delivering prompt and accurate information.

  2. Process mortgage loans to meet or exceed defined standards, productivity and accuracy. Included in this is ordering various services for the loan, including homeowners insurance, title insurance, appraisal, verifications of employment, and credit supplements. You'll also work with the income, asset, and credit documents associated with the file and ensure that the documentation that the underwriter needs is obtained.

  3. Exhibit professional behavior and promote positive working relationships with business partners including the sales team, credit team, and compliance team.

  4. Demonstrate advocacy through organizational attributes- including adaptability, collaboration, initiative, and accountability.

  5. Understand and comply with the banks BSA/AML Program.

Basic Qualifications:

  1. High School Diploma or GED

  2. Previous customer facing experience

  3. Excellent communication skills; verbal, written and telephone

  4. Ability to work in a team environment

  5. Demonstrated effective time management skills

  6. Previous working experience in role/functions requiring high level of attention to detail and accuracy.

  7. Ability to meet or exceed deadlines

8. Prior mortgage processing experience strongly preferred.

If you would like additional compensation and benefit information related to this specific role, please email careers@fnni.com .

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here at https://www.fnbo.com/about-us/inclusion-diversity/

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here at https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo_poster.pdf to download 'EEO is The Law' Self-Print Poster

Click here at https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeoposterfederal_contractors.pdf to download 'EEO is The Law' Supplement for Federal Contractors

Click here at https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeopostergina_supplement.pdf to download 'EEO is The Law' GINA Supplement

Grow Your Career with FNBO!

For more than 160 years, our holding company - First National of Nebraska - has grown to nearly 5,000 employees with locations in seven states and $24 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.

First National Bank of Omaha (FNBO) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations, regardless of but not limited to their age, race, color, ethnicity, gender, gender identity, sexual orientation, disability, religion or military status. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here at https://www.fnbo.com/about-us/inclusion-diversity/

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