Robert Half International Password Reset Specialist in Overland Park, Kansas

Description

Do you excel at coming up with creative solutions to technical issues? Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Overland Park, Kansas, the Help Desk Analyst opportunity is a long term temporary role.

Responsibilities

  • Independently investigate and implement solutions to technical issues

  • Solve technical help tickets submitted via phone, email, and walk-ups

  • Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

  • Spot recurring technical issues and deploy solutions to address the root of the problems

Requirements

  • PC skills experience

  • Ability to simplify complex problems and build solutions

  • Demonstrated knowledge of user administration and bug fixing in a client server environment

  • Understanding of basic networking concepts

  • IT support ticketing system experience highly valued

  • Background in installing and configuring operating systems, networked and local printers, and business applications

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $12.66 to $14.66 per hour

Location: Overland Park, KS

Date Posted: December 7, 2018

Employment Type: Consulting

Job Reference: 02380-0010759455

Staffing Area: Technology & IT