Kansas Works Veterans Jobs

Kansas Works Logo

Job Information

New Directions Behavioral Health Provider Relations Coordinator in Overland Park, Kansas


Be the difference that makes a difference.

At New Directions, we’re in the business of changing lives. Founded in 1995, New Directions helps people live healthy, balanced lives. New Directions provides managed behavioral health services, an Employee Assistance Program, Student Assistance Program, organizational consulting and health coaching to private and public health plans, Fortune 100 companies, large and medium employers and labor groups. This strategy isn’t just applied to the 16 million individuals we serve, but to our own teams and career seekers like you. Help us change lives by starting with your own - we’re looking for bright, passionate and ambitious people to help be the difference that makes a difference.

Role and Responsibilities :

  • Development of network for new EAP/insurance business through Blue Card, other search engines and network.

  • Recruit long term and case specific providers for EAP Affiliate Network.

  • Communicate with providers (telephonically and/or e-mail).

  • Credential EAP providers.

  • Enter new EAP provider demographics into New Directions Provider System.

  • Send EAP packets-to include applications, re-credentialing applications.

  • Support network development for insurance requests.

  • Send welcome packets, contracts, and orientation packets to select providers.

  • Collaborate with manager on diversion programs, field activities associated with special programs.

  • Interact with New Directions clinical operations to assure network adequacy, especially for high risk individuals.

  • Backup for Provider Finder & PIA (Provider Information for Authorizations) requests when necessary.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities as deemed necessary.

Qualified candidates will have:

  • High school diploma, with 2 years of experience within insurance environment and/or Provider Relations experience, or Bachelor’s Degree with two years of business experience

  • Experience in Microsoft Word and Excel

  • Focused and detail oriented

  • Good communication skills (for interaction with team and providers)


  • Master’s Degree with two years of experience in related field

FLSA Status : Non-Exempt

Location: Overland Park, KS

Why work for NDBH?

Vibrant, positive culture

Caring isn’t just our job, it’s our culture. Because we believe a healthy lifestyle starts with a healthy work setting, we take great pride in fostering a friendly, caring and inspiring workplace.

Community involvement

New Directions has a service program that supports a wide range of causes annually. Employees have the chance to give to those in need and volunteer through company-sponsored volunteered time off.

Competitive benefits

Optimal health is our mission. That’s why we offer a robust benefit package that includes medical, dental, vision and life insurance plans. Other benefits include a 401(k) Retirement Program with company contributions, an Employee Assistance Program (EAP), Talkspace, myStrength, fitness and local discounts, and tuition and CEU/License reimbursements.

Join one of the fastest-growing behavioral healthcare companies in the industry today!

New Directions Behavioral Health, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.




  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)