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T-Mobile Sr Analyst, Business Systems/Software Engineer in Overland Park, Kansas

As part of the Credit Risk Management team, the Sr Analyst, Business Systems will reside on the Implementation team, implement Credit and Collection strategy and policy changes. The Sr Analyst, Business Systems has the primary responsibility to manage business and technical requirements, design on a technical level, configure, implement and test strategies in the credit decision engine. Support will be provided to other areas of Credit Risk, including, but not limited to outside departments such as Fraud, Activations, Manual Review, Sales and EPO. This position requires someone who can build strong working relationships. The Sr Analyst, Business Systems will also have ongoing interaction with external Suppliers.

T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play.  In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help.  The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive.  That’s why we’re here.

What you’ll do in your role.

  • Review and analyze business and operations workflows, decision processes, and business objectives

  • Configure, test, audit, implement and monitor new and existing policy changes, data sources and strategies

  • Develop, review, and update internal, external, and post-implementation documentation including process flows, procedures, system flows, and change logs ensuring through and accurate information

  • Troubleshoot systems and integration issues working closely with the appropriate resources to resolve them

  • Develop, implement and monitor appropriate controls to ensure defect free implementation of risk strategies including documentation, review and testing procedures

  • Ensure that credit decision systems (account acquisition, portfolio management and collection) are operating efficiently

  • Ensure appropriate requirements and solutions are developed based on a solid understanding of the impacted systems and standards

  • Support on-call; work nights and weekends for deployments on a rotating basis

The experience you’ll bring.

Knowledge / Skills / Abilities:

  • Advanced knowledge of business analysis activities such as data analysis, process mapping, requirements elicitation, user story creation and testing

  • Comfortable managing multiple, competing priorities and able to deliver results under pressure and tight deadlines

  • Ability to influence and lead positive change to business processes by creating and recommending actionable solutions that are aligned with business objectives

  • Ability to collaborate, plan, facilitate, and participate in working sessions with internal and external stakeholders, leadership, IT, vendors and cross functional teams

  • Ability to write and document business and functional requirements, test cases and test execution

  • Creativity and the ability to reach insightful conclusions.

  • Ability to build cross-functional relationships and influence people

  • Ability to communicate complex concepts and analyses in a clear and concise manner to all levels of an organization

  • Wireless/Telecom and/or Banking experience a plus

Technical Qualifications:

  • Bachelor’s degree in Business or quantitative field or equivalent work experience

  • Hands-on experience in development, testing and support role with FICO Decision Module, FICO Application Studio and Blaze

  • Programming Languages: Python, Perl or other scripting language, Java, or any other Object-oriented language

  • DB: Oracle; SQL

  • Test Automation Framework/Tools: Selenium, Leapwork, Postman, Groovy

  • Advanced experience with SAS (Statistical Analysis System)

  • Defects and Requirements tracking tools: JIRA, Agile Craft, QTest, QC

#LI-AE1

  • At least 18 years of age

  • Legally authorized to work in the United States

  • Bachelor’s Degree

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

Position details

Req ID: 178476BR

Department: Finance

Travel Required: No

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