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T-Mobile Sr Engineers, Technical Support in Overland Park, Kansas

Position summary

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Sr. Engineers, Technical Support located in Overland Park, Kansas will define, design and implement complex network communications and solutions.

What you’ll do in your role.

Position duties and responsibilities include, but are not limited to:

  • propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system;

  • manage network system planning, upgrading, monitoring, and testing;

  • support the day to day availability and performance of operational support systems;

  • manage the configuration of the system; support the rollout of complex projects that impact operational support systems;

  • display a good understanding of high availability/clustering software solutions and the hardware design concepts to support them;

  • deliver quality work and leadership on project implementations;

  • implement system monitoring solutions for system hardware, operating systems and underlying application services;

  • troubleshoot and isolate moderate to complex system/application issues for Enterprise scale operating systems and hardware;

  • write automation scripting for maintaining the health of servers and processes; and

  • display a basic understanding of Operating System services including but not limited to networking of Enterprise Systems, Operating Systems, Database and web services.

The experience you’ll bring.

Skill requirements:

  • Experience (1) Experience using VMware ESXi, and VMware Vcenter to install, upgrade, and manage Esxi servers and vcenter servers; build VMs with different operating systems, and configure network to allow remote connectivity and manage storage to allow each VM to perform as expected.

  • Experience (2) Experience using Unix/Linux Operating System in specific RHEL 6/7 to install, upgrade and manage RHEL, SuSE Linux operation systems to allow different application installation and support, maintenance, and user management performance.

  • Experience (3) Experience with HPe Hardware, ILO and C7000, to engage and monitor the hardware and resolve any hardware failures (eg: disk failure, power supply failure and CPU/Memory issues).

  • Experience (4) Experience with scripting language including Bash, Shell, Python, Ansible, or other comparable tools to perform automation of day-to-day jobs and reduce the manual workload.

  • Experience (5) Experience in performing/maintaining user access management using LDAP/OIM (Oracle Identity Manager) and Windows Active Directory.

  • Experience (6) Experience in performing server backups using VDP (VMware vSphere Data Protection) and Dell EMC Avamar tools to maintain server backups on daily basis and perform server restoral from backups as required.

Experience and education requirements:

  • PRIMARY REQUIREMENTS: Master’s degree in Computer Science, Industrial Systems Engineering, or related, and three years of relevant work experience.

  • ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer Science, Industrial Systems Engineering, or related, and five years of relevant work experience.

Travel Requirement: Telecommuting is permitted, but applicants must live within a reasonable commuting distance.


  • Location: Overland Park, Kansas

  • This position is eligible for the employee referral program.

How to apply:

  • Visit www.tmobile.jobs .

  • Create a candidate profile, and apply to requisition number 180768BR.

T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

Position details

Req ID: 180768BR

Department: Engineering

Travel Required: No