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Centerwell Supervisor, RCM Accounts Receivable in Overland Park, Kansas



As the RCM Accounts Receivable/ Fi nancial Services Unit Supervisor , you will:

  • Supervise daily billing and collections activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of billing and collection standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies for reconsideration of claims.

  • Supervise accounts receivable management functions and maintain assigned portfolios at acceptable levels. Ensure that service/supplies are billed appropriately, and reimbursements are pursued until full payment is received.

  • Provide guidance and assistance to management at branches assigned on reimbursement issues.

  • Develop and implement plans to ensure assigned accounts receivable balances are within stated objectives.

  • Supervise the maintenance of the provider manuals, patient information updates, and various logs essential to patient clearance/billing processes.

  • Ensure that accounts are billed within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of billing regulations/requirements and changes to national uniform billing forms and communicate changes to all pertinent personnel.

  • High School Diploma or the equivalent

  • A minimum of three years healthcare related collection/billing experience

  • Experience working in MS Office tools such as Outlook, Word, PowerPoint, Excel, and Access.

  • Some experience in a lead or supervisory role generally required

  • Strong knowledge of collection and accounts receivables procedures

  • Effective communication skills

Scheduled Weekly Hours


Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources