Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13158053

The Operations Support Assistant is responsible for supporting general office functions, data collection and data entry. Performs clerical work in support of department/program. Front line customer service, permit processing, inspection scheduling, maintaining supplies, and clerical. Assists contractors and citizens with technical issues related to building codes permitting and procedures. Assignments vary and require knowledge of specific departmental procedures and practices of varying complexity and interpretation. Works under general supervision.

Duties and Responsibilities:

• General office duties, data entry, file maintenance, customer service
• Enters data into databases and spreadsheets.
• Ensures that forms and handouts are stocked at counter and other locations as directed.
• Process incoming and outgoing mail.
• Answer telephone and route calls to appropriate staff.
• Respond to public records requests.
• Maintains office supply inventory.
• Maintains the department webpages.
• Permit processing.
• Accept applications at front counter, prepares all applications and plans for departmental review.
• Answer questions from public related to permit application procedures, permit processing, inspection procedures and contractor licensing.
• Verifies contractor licenses.
• Distributes permit and zoning applications to appropriate staff for review.
• Sends permit applicants plan review correction notices based upon staff comments.
• Ensures that all approvals have been given prior to issuing permits.
• Creates and maintains files for various types of applications and keeps up with filing.
• Processes fees collected.
• Generates reports and correspondence to notify permit holders of expiration of permits and temporary certificates of occupancies.
• Generates permit queries for type and volume.