Tank Connection IT Support Technician in Parsons, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10685826 Position Summary: The IT Support Technician provides software and network support, training and troubleshooting to end-users as well as assisting with departmental routine maintenance of all IT systems.Duties and Responsibilities:Diagnose hardware and software problems as needed.Train staff as needed on hardware and software use.Use the IT Help Desk request system to document, prioritize, and track requests.Install and configure new computers and telephones.Repair and upgrade PC and Mac hardware and software.Troubleshoot printers, scanners, and copiers.Maintain inventory of equipment and supplies. POSITION REQUIREMENTSSkills and Specifications:Strong verbal and written communication skills; with the ability to effectively communicate complex information.Demonstrated proficiency with Office and PDF creator software.Solid problem-solving skills.Able to manage multitask work in a strong-paced environment.Able to work alone on a broad variety of projects.Able to establish and maintain healthy working relationships with people in course of work.Willingness to work additional hours in order to meet tight deadlines.Education and Qualifications:High School diploma or equivalent (GED) with 2 years of additional schooling and/or training.2-3 years relevant experience and/or training, or equivalent combination of education and experience.Physical Requirements:While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment:While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.