Job Information
CACI International Operations Analyst in Remote (Any State), Virginia
Operations Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
The Opportunity:
Are you ready to revolutionize financial auditability and transportation logistics? We're seeking talented Operations Analysts to join our team in implementing a cutting-edge software system that will transform how businesses manage their finances and supply chains.
Junior, Intermediate, Senior and Subject Matter Expert (SME) level opportunities are available covering areas from program management and cybersecurity to systems engineering and process optimization, etc.
If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. Join us in building the future of financial and logistical management – your expertise could be the key to our success!
*Positions are contingent upon contract award.
Responsibilities:
Junior level -
Coordinate the execution of production schedules to ensure timely delivery of services
Optimize computer system resources to enhance operational efficiency
Address production-related issues promptly to minimize disruptions
Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services
Assist in supervising staff operations and maintaining operational excellence
Monitor and report on key performance indicators
Participate in process improvement initiatives
Collaborate with cross-functional teams to achieve operational goals
Assist in the development and implementation of operational procedures and policies
Support the creation of operational reports and documentation
Intermediate level –
Coordinate the execution of production schedules to meet organizational goals and client needs
Optimize computer system resources to enhance efficiency and performance
Address production-related issues promptly and effectively
Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services
Supervise staff operations, providing guidance and mentorship to junior team members
Maintain operational excellence through continuous improvement initiatives
Monitor and analyze system performance, identifying areas for enhancement
Develop and implement standard operating procedures for various operational processes
Collaborate with cross-functional teams to ensure alignment of operational activities with organizational objectives
Prepare and present regular reports on operational performance and metrics
Senior -
Coordinate the execution of production schedules to ensure timely delivery of IT services
Optimize computer system resources to enhance efficiency and performance
Address production-related issues promptly and effectively
Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services
Supervise staff operations and maintain operational excellence
Develop and implement strategies to improve operational processes and efficiency
Analyze complex operational data and provide insights to drive decision-making
Create and maintain documentation for operational procedures and best practices
Collaborate with cross-functional teams to ensure alignment of operational goals with overall business objectives
Monitor and report on key performance indicators (KPIs) related to IT operations
SME –
Coordinate the execution of complex production schedules across multiple projects and teams
Optimize computer system resources to ensure maximum efficiency and performance
Address production-related issues promptly, implementing effective solutions
Establish and maintain essential relationships with stakeholders to facilitate the seamless delivery of information technology services
Supervise staff operations, providing mentorship and guidance to team members
Maintain operational excellence through continuous improvement initiatives
Develop and implement strategic plans to enhance operational efficiency and service quality
Conduct in-depth analyses of operational processes and recommend improvements
Ensure compliance with industry standards, regulations, and best practices
Serve as a technical advisor and subject matter expert in IT operations and service delivery
Qualifications:
Required:
Junior –
Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
0-3 years of experience in operations management, IT services, or a related field
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office suite, especially Excel
Basic understanding of IT infrastructure and services
Ability to work effectively in a team environment
Strong organizational skills and attention to detail
Willingness to learn and adapt to new technologies and processes
Intermediate –
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
3-8 years of experience in IT operations, systems administration, or a related field
Strong understanding of IT infrastructure and operations management
Experience with production scheduling and resource optimization
Proficiency in relevant software and tools for IT operations management
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to work effectively under pressure and manage multiple priorities
Experience in supervising and mentoring junior staff
Senior –
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
8-11 years of experience in IT operations or a similar role
Strong understanding of IT infrastructure, systems, and processes
Excellent analytical and problem-solving skills
Proven experience in project management and schedule coordination
Strong leadership and team management skills
Advanced proficiency in relevant software and tools for IT operations management
Excellent communication skills, both written and verbal
Ability to work effectively under pressure and manage multiple priorities
SME –
Master's degree in Computer Science, Information Technology, Operations Management, or a related field
Minimum of 12 years of progressive experience in IT operations management or related roles
Proven track record of successfully managing complex IT operations and service delivery
Extensive knowledge of IT infrastructure, systems, and service management frameworks (e.g., ITIL)
Strong leadership and team management skills
Excellent analytical and problem-solving abilities
Superior communication and stakeholder management skills
Expert-level proficiency in operations management tools and technologies
In-depth understanding of project management methodologies
Ability to obtain and maintain required security clearances
Desired:
Junior –
Familiarity with project management methodologies
Knowledge of IT service management frameworks (e.g., ITIL)
Experience with data analysis and visualization tools
Internship or academic project experience in operations management or IT services
Interest in obtaining relevant certifications (e.g., ITIL, CompTIA)
Intermediate –
Master's degree in a relevant field
Certifications such as ITIL, CompTIA, or relevant vendor-specific certifications
Experience in government contracting or defense industry IT operations
Knowledge of cybersecurity principles and practices
Familiarity with cloud computing platforms and services
Experience with automation and scripting for operational tasks
Senior –
Master's degree in a relevant field
Certifications such as ITIL, PMP, or relevant technical certifications
Experience with cloud computing platforms (e.g., AWS, Azure)
Knowledge of automation and orchestration tools
Familiarity with Agile methodologies
Experience in government contracting or defense industry IT operations
SME –
Ph.D. in a relevant field
Relevant certifications (e.g., ITIL Expert, PMP, CISSP)
Experience in government contracting or defense industry IT operations
Knowledge of federal regulations and compliance requirements related to IT operations
Track record of implementing innovative solutions to complex operational challenges
Publication record or speaking engagements in relevant fields
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)
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Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$82,100-$172,400
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.