Job Information
CyHawk Hospitality, Inc. DBA Perkins Server in Salina, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13059181
CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiringServersfor our Perkins Restaurant inSalina.\ \ Stop in any time to apply at:\ 3050 Riffel Dr. - Salina\ \ Benefits of working for us include:\ 1. Supportive ownership that believes in family\ 2. Closed on Christmas Day\ 3. Yearly anniversary checks for continued employment*\ 4. Free Employee Meals and family discounts*\ 5. Competitive wages for your experience\ 6. Paychecks delivered weekly\ 7. Flexible hours & schedules\ 8. Structured training program for all positions\ 9. Referral bonus for great employees who recruit other great employees\ 10. Career path that rewards you financially for your advancement within the company *Ask manager for details
SUMMARY OF POSITION
Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.
POSITION ACTIVITIES AND TASKS
- Guest Interactions
- Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
- Greets guest in a courteous and respectable way when seated at station.
- Welcomes guests immediate upon seating with a non-scripted greeting
- Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests needs.
- Deliver Hot Food Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
- Deliver Perkins Service Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience.
- Clean Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties.
- Attends to any additional guests needs or requests
- Maintains dining area pre-bussing, detailing etc.
- Maintains cleanliness of his/her stations and pantry.
- Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
- Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
- Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
- Processes Orders
- Writes guest check and/or operates POS equipment pursuant to company policies.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Assists Team Members
- Maintains service stations, garnish line, service bar and common areas of the restaurant
- Restocks service station with glasses, tea, ice and plates
- Restocks garnish line
- Fills condiments
- Sorts, polishes and rolls silverware
- Cleans mirrors and artifacts
- Runs food for all servers to ensure hot food is served hot
- Maintains cleanliness of dining room, and pantry area.