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Robert Half Desktop Support Analyst in Shawnee, Kansas

Description

You might be right for Robert Half's new job opening, if you are a Desktop Support Technician with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Shawnee, KS area.

Responsibilities

  • Supply computer desktop support in accordance with established policies and procedures

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Organize hardware repairs with the appropriate vendors

  • Interface regularly and effectively with ticket submitters

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

    Requirements - 2+ years of desktop support or other related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Active Directory experience desired

  • Adeptness in OneDrive

  • End-User Support experience highly desired

  • Strong familiarity with O 365

  • Desktop Support experience

  • Knowledge of customer service

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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