CommunityAmerica Credit Union Retail Branch Associate in Shawnee, Kansas
Provides prompt, efficient and accurate service to members at the teller line.
Responsible for delivering a high level of member service at the teller line.
Processes cash/check transactions at the window, including deposits, withdrawals, loan payments, transfers, traveler’s checks, cashier’s checks and money orders. Prove cash at the end of the day.
Performs financial transactions in an efficient and accurate manner by providing accurate account information using account security procedures and recognizing account flags.
Provides information concerning credit union services and policies and cross-sells appropriate services.
Maintains a working knowledge of endorsement requirements and credit union policies regarding the acceptance of checks.
Assists as needed with facilitating member loan requests and with the daily opening and closing procedures.
Serves as a resource to all Retail Branch Associates as needed.
Assists in meeting and exceeding individual, team and credit union goals.
Promotes honest and open communication throughout the credit union.
Demonstrates behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.
Works with other credit union departments to insure the workflow or process is providing the best service to the members.
Education and Experience
At least six months teller experience is preferred.
High School diploma or equivalent required.
Knowledge, Skills and Abilities
Knowledge of credit union services and products.
Good general math skills.
Ability to communicate effectively in writing and orally.
Ability to resolve interpersonal conflict and miscommunications.
Knowledge of spreadsheet software and ability to use word processing software.
Ability to maintain a high level of confidentiality.
External Company Name: CommunityAmerica Credit Union
External Company URL: https://www.communityamerica.com/
Street: 16110 W 65th St