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CommunityAmerica Credit Union Retail Branch Associate in Shawnee, Kansas

Provides prompt, efficient and accurate service to members at the teller line.

  • Responsible for delivering a high level of member service at the teller line.

  • Processes cash/check transactions at the window, including deposits, withdrawals, loan payments, transfers, traveler’s checks, cashier’s checks and money orders. Prove cash at the end of the day.

  • Performs financial transactions in an efficient and accurate manner by providing accurate account information using account security procedures and recognizing account flags.

  • Provides information concerning credit union services and policies and cross-sells appropriate services.

  • Maintains a working knowledge of endorsement requirements and credit union policies regarding the acceptance of checks.

  • Assists as needed with facilitating member loan requests and with the daily opening and closing procedures.

  • Serves as a resource to all Retail Branch Associates as needed.

  • Assists in meeting and exceeding individual, team and credit union goals.

  • Promotes honest and open communication throughout the credit union.

  • Demonstrates behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.

  • Works with other credit union departments to insure the workflow or process is providing the best service to the members.

Education and Experience

  • At least six months teller experience is preferred.

  • High School diploma or equivalent required.

Knowledge, Skills and Abilities

  • Knowledge of credit union services and products.

  • Good general math skills.

  • Ability to communicate effectively in writing and orally.

  • Ability to resolve interpersonal conflict and miscommunications.

  • Knowledge of spreadsheet software and ability to use word processing software.

  • Ability to maintain a high level of confidentiality.

ID: 1220

External Company Name: CommunityAmerica Credit Union

External Company URL: https://www.communityamerica.com/

Street: 16110 W 65th St