Job Information
Wolters Kluwer Account and Relationship Management Executive - Ovid in Topeka, Kansas
Ovid is the world's leading information search, discovery, and management solution providing professionals in science, medicine, and healthcare all over the world with a single online destination for seamlessly accessing and working with premium online journals, books, and databases from the world's leading publishers. Additionally, it offers you research productivity tools so whether you're managing large scale, document-intensive projects or making time-sensitive, evidence-based decisions, Ovid delivers the flexibility, speed, and efficiency you're looking for.
The Account & Relationship Management Executive is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with the successful Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory.
Maintains post-sales contact with large or strategic clients in order to facilitate a positive and productive long-term relationship. Communicates with customers with regards to any account problems and discusses customer concerns and suggestions. Focuses efforts on product feedback, enhancement, upgrades, and development. Reports suggestions to and develops solutions with sales, order processing, and customer support team.
*This position will be responsible for a 6 state territory including CO, WY, ND, SD, MO, KS.** Traveling to meet with customers throughout these states and working remotely from your home office.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management.
Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle.
Communicate with customers with regards to any account problems and discuss customer concerns and suggestions.
Negotiate service/product terms with customers in line with guidelines.
Report suggestions to and develop solutions with sales, order processing, and customer support team.
May handle add-on sales for clients.
JOB QUALIFICATIONS
Education : Bachelor’s Degree or equivalent relevant experience.
Required Experience:
3+ years working in Account Management or Sales, or other equivalent experience including:
Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry.
Experience with Salesforce.com or other CRM.
Proficiency with MS Office; Word, Excel, PowerPoint and Outlook
Preferred Experience:
Knowledge of medical education or healthcare industries preferred.
Excellent communication (both written & oral) and presentation skills.
Ability to manage own territory/account and monitor resources accordingly.
Travel: Approximately 30% of travel.
Compensation:
Target salary range CA, CT, CO, NY, WA:: $90,700-$126,850
This role is eligible for Commission.
Additional Information :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.