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Wolters Kluwer Clinical Content Consultant - Pharmacist in Topeka, Kansas

Basic Function

Participates in the development and maintenance of detailed and specialized embedded dosing content to support proprietary drug dosing and drug orders databases. Utilizes critically reviewed evidence as well as clinical and informatics expertise to create relevant, clinically meaningful data used at the point of care. Conducts peer review of developed content. Participates in addressing new and existing customer questions and issue resolution.

Essential Duties and responsibilities

  • Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.

  • Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.

  • Couples clinical experience with synthesis of evidence to determine appropriate, meaningful inclusion of new information in dosing- and drug orders-related clinical decision support databases.

  • Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.

  • Responsible for creating and revising high quality drug information (referential/embedded) consistent with the format and structure of the databases.

  • Participates/collaborates in the transformation and/or review of content transformed between referential sources and defined content structures for embedded datasets.

  • Incorporates unique and enriching international content into database with the objective of making WKH-CDI content a global industry leader.

  • Submits work for collaborative peer review and responds appropriately to comments and criticisms. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or errors in the content.

  • Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.

  • Applies clinical knowledge and expertise to assist with development and implementation of as well as adherence to policies. Clearly articulates WKH policies, processes.

  • Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.

  • Maintains currency in practice domain as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.). Develops and maintains professional relationships.

  • Shares information and expertise with colleagues at all levels of the organization.

  • Participates in the process of new product development or enhancements. Provides input for product design from a clinical perspective. Participates in the design and enhancement of tools used to manage content. Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.

  • Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding content. Understands the needs and expectations of the assessment and validation of client problem. Ensures quality responses (written and verbal) to customer inquiries. Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested.

  • May participate in and assist with the training of pharmacy students and residents.

Job Qualifications

Education:

  • PharmD or MS (preferred) or ,

  • BSPharm with significant clinical practice experience or specialization

Experience:

  • A minimum of 3 years of clinical practice experience

  • Pharmacy practice or clinical residency (preferred)

Other Knowledge, Skills, and Abilities:

  • Pharmacy License in good standing from any U.S. State

  • Solid knowledge of clinical/content area of responsibility

  • Proficiency in literature evaluation and/or data analytics and clinical decision support

  • Ability to make independent, clinically appropriate decisions

  • Strong critical thinking and complex problem-solving skills

  • Ability to work in a highly collaborative environment

  • Proficiency in written, verbal communication skills

  • Computer literacy in Microsoft Word (required), Microsoft Excel (required), Microsoft Access(preferred)

  • Ability to adapt work habits and skills to changing content development priorities

Travel requirements

  • Less than 5%. Travel limited to attendance at meetings/conferences, inter-office meetings and customer onsite visits.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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