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Nelnet FACTS SIS K-12 Product Owner in Topeka, Kansas

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Product Owner coordinates product development, release planning, and manages the overall successful delivery of new and existing products. This position focuses on developing skills and abilities under the guidance of both management and more experienced Product Owner II positions. Reports to Manager K12 Product Team.

JOB RESPONSIBILITIES:

Works very closely with agile development teams to create use cases, requirements, and estimates in support of company objectives.

Involved in documenting release notes and managing the analytics behind the customer’s journey through products.

Spends a significant amount of time validating UX mocks and early-stage simulations with clients.

Works with development teams to ensure solutions meet market expectations. Works with sales, technical sales, marketing and product manager to provide content for sales, user training and documentation tools.

Ensures client documentation is updated and effective including release notes and roadmaps.

Works with clients directly and manages a client feedback tool to ensure voice of the customer is heard and felt in each product.

EDUCATION:

Bachelor’s degree or equivalent experience.

EXPERIENCE:

1+ years related experience or existing product knowledge.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

Ability to prioritize and manage multiple concurrent projects.

Flexibility to adapt quickly to new requirements, situations, programs, and services.

Strong customer focus.

Ability to be a team player.

Good time management and organizational skills.

Strong written and oral communication skills.

Strong problem solving skills.

Demonstrated respect, collaboration, and pride in ownership.

Ability to adapt to change.

Focus on delivering value.

For CO Residents: Salary is between $50k-$60k

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

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