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Chegg, Inc. Frontline Management Curriculum Writer/Subject Matter Expert (Talent Pool - Contract) - R3420_46719133901_9-7278 in Topeka, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12764337

Job Description

Who We Are

Chegg Skills/Thinkful is a new type of school that brings high-growth tech careers to ambitious people everywhere. We provide 1-on-1 learning through our network of industry experts, hiring partners, and online platform to deliver a structured and flexible education to help upskill and reskill the workforce. We offer programs in tech and tech adjacent fields, such as AI, cybersecurity, web development, data science, data analytics, UX design, and project management, as well as power skills and leadership disciplines like sales and frontline management.

Job Description

We are looking for a Frontline Management subject matter expert/curriculum writer to join us in creating curriculum content on the topic of Frontline Management. In this role, you will work with an Instructional Designer to produce written content for curriculum designs, images, videos, assessments, learning objectives, and other educational content to support student learning. These materials will be used to support our students as they master the core skills of Frontline Management.

Our Talent Pool

Our talent pool is for qualified candidates not necessarily seeking immediate employment however, open to being considered for a position when it becomes available. There is no need to follow-up on your application. Our recruiters will review resumes on a regular basis to determine and notify candidates if their qualifications match the requirements for the role.

Responsibilities

  • Consistently deliver content that meets set criteria and is on time to support our program launch roadmap
  • Create new and revised lesson content for the online program curriculum

{=html} <!-- --> - Use AI platforms like ChatGPT to generate content and then review and validate that content for accuracy and relevance - Validate and refine the list of objectives, skills, and topics taught in the curriculum - Create assets to support lesson plans, student activities, and written curriculum content such as:

{=html} <!-- --> - Formative and summative assessments - Individual projects and presentations

{=html} <!-- --> - Video scripts for topic and demonstration videos - Visual assets and/or reference images (diagrams, charts) and sample templates as needed

{=html} <!-- --> - Iterate on deliverables based on user and instructional design feedback

Requirements

  • 3+ years of hands-on experience in a frontline managerial role in retail, food service, hospitality, or related industries

{=html} <!-- --> - Experience managing a team of 5+ frontline workers - Demonstrated subject matter expertise with an emphasis in:

{=html} <!-- --> - Recruiting and managing a diverse workforce - Leading and motivating a team - Navigating difficult conversations with employees and customers

{=html} <!-- --> - Collaborative (e.g., you enjoy partnering with people and have excellent project management skills and follow through) - Excellent writing skills (e.g., you can produce high-quality prose as well as high-quality presentations. You have a gift for writing about complicated concepts in a beginner-friendly way, and can appropriately scaffold content for beginners) - Comfort with scripting and recording demo videos - Capable of remote work. You enjoy collaborating and partnering with people in a remote environment and have excellent project management skills and follow through. - Demonstrated experience using Microsoft tools (i.e., Word, PowerPoint, and Excel)

{=html} <!-- --> - Ideally available 20-40 hours per week, but do not hesitate to apply if yo have less availability

Ideal Skills

  • Previous experience developing frontline management curriculum for adults in topics related to:

{=html} <!-- --> - Cultivating a healthy team culture - Providing outstanding customer service

{=html} <!-- --> - Experience in Instructional Design - Experience with Adult Learning Theories - Experience using AI platforms like ChatGPT - Experience using project management software like Jira - Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos)

{=html} <!-- --> - Editorial experience and skills

Compensation and Benefits

  • Compensation range between \$40-\$120/hour. Final rate will be determined at hire, and will depend on many factors, including program domain, market demand, expertise, location, etc.
  • Contract position with a collaborative team
  • Ability to work remotely with flexible hours

Why do we exist?

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