Job Information
Pearson Incident Management Content Fixer-6 Month Assignment in Topeka, Kansas
We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
We value diversity, equity, and inclusion. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm, and all team members are supported in reaching their full potential.
Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce please click here The Power of Difference at https://www.pearson.com/careers/diversity-and-inclusion.html
Pearson Virtual Schools provide high-quality, highly accountable online education solutions to schools, school districts, and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy and Pearson Online Academy. Recognized for its outstanding curriculum, high-quality teachers, and leadership, Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success.
The Incident Management Content fixer-6 month Assignment, Benefits Eligible is responsible for resolving prioritized curriculum incidents across a variety of courses for grades K through 12 by developing & correcting content, collaborating with SMEs on content accuracy, processes, and standards, and executing editorial standards and protocol for all core, offline, and elective courses (lessons, assessments, multimedia, and ancillary materials).
Core Tasks and Responsibilities:
Updates existing content to new formats in line with documented design requirements
Prepares online courses for release by updating course structure and metadata
Revise content in proprietary LMS to resolve prioritized bugs, defects, and customer-reported incidents
Solve a variety of complex problems; exercises judgment based on the analysis of multiple sources of information
Understand the capabilities and limitations of the available authoring and development tools to implement resolutions to problems
Implements curriculum changes according to editorial style and standards
Key Relationships:
Works closely with Global Incident Management and Product Delivery in support of high-quality K-12 virtual learning experiences.
Collaborates with content Subject Matter Experts to develop a comprehensive and consistent academic program
Maintains effective relationships within own and related areas
Training/Competencies:
Helps to ensure the quality of the tasks and advice provided by self and others.
Comfortable learning and using multiple proprietary software systems to manage content.
Solves problems by identifying and selecting solutions using acquired technical expertise.
Must be capable of developing and implementing multiple projects simultaneously with tight deadlines.
Experience:
Bachelor's degree or equivalent preferred.
Experience in curriculum development preferred, including experience creating digital products.
Basic HTML and web skills essential.
Knowledge of Microsoft and Google business applications is preferred.
Familiarity with Learning Management Systems (LMS) or Education Management Systems (EMS) preferred.
The anticipated starting salary range for Colorado/New York/New York City/California/Washington State-based individuals expressing interest in this position is $58,000-$60,000. This Assignment is Benefits Eligible-Benefits available to eligible employees can be seen at:https://pearsonbenefitsus.com/
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Job: PROFESSIONAL DEVELOPMENT
Organization: Virtual Learning
Schedule: FULL_TIME
Req ID: 10725
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