Job Information
GCG IT Support Specialist in Topeka, Kansas
Overview
As GCG continues to grow and evolve, we are looking for an IT Support Specialist .
In this role, you will provide remote and local user support using a ticketing system environment with 2500+ endpoints.
What you'll do
Work with a virtualized (VMWare) windows server/client system
Active Directory: creating, editing, troubleshooting GPO, creating simple scripts
Work with and troubleshoot Office 365; Azure applications, specifically SharePoint and Exchange
Troubleshoot networked and WIFI devices, such as but not limited to barcode scan guns, thermal/laser printers, Android, iOS, Windows tablets, mobile phones, and workstations
Create and update documentation as needed
What you'll bring
Degree in IT and certifications a plus
2+ years of Help desk experience; experience working in a manufacturing or distribution environment a plus
Knowledge of Windows 7 & 10, MS Office Products including Office 365, TCP/IP, DNS, DHCP, GPO; ability to troubleshoot via CLI and Powershell
Basic knowledge of Vmware 5.x+, Windows Server 2008+, Exchange 2012+ (Hybrid on-prem/o365), AD, IIS, PDQ Deploy, intune, Solarwinds, Azure MFA, VPN, Bomgar, network devices such as switches, routers, APs, servers, phones, etc.
Ability to work on a team to architect, design, and implement new technologies or operation improvements
Ability to establish and maintain good rapport with end users and deliver effective remote support
Willingness and ability to support a warehouse environment
Willingness to travel occasionally, 5-10%
What we offer
Competitive annual salary
Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
401(K) with employer contribution
An employee-centric company that values and truly appreciates our most important asset: You!
About GCG
At GCG, We Make Connections Possible through a nationwide network of facilities providing the wire, cable, automation and associated products that ensure connections among families and friends, co-workers and customers, and the industrial equipment used across the county. Serving a wide variety of industries, our experienced teams are Service-oriented, Responsive, and Values-Focused.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.
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Job Locations US-Remote
ID 2025-1667
Category Information Technology
Position Type Regular Full-Time