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Facebook Learning Program Manager, Mission Control in Topeka, Kansas

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

We’re looking for a Learning Program Manager to join the Learning Experience team within Mission Control. In this role, you will manage the learning experience and strategic direction for one or more technical education programs designed for Facebook employees. You will work closely with Program Managers, Learning Experience Designers, partners, and stakeholders as you direct and manage projects that result in improved program content, effectiveness, and satisfaction ratings.Mission Control is the team that enables strategic workforce planning and execution for our Tech organization. This includes the management of our technical onboarding (ex. Engineering Bootcamp) and continued education programs (ex. Performance Academy). The Learning Experience team is responsible for the development and continuous improvement of the curriculum used within these programs. This is a fairly new and quickly growing team looking for strong people to help build the foundation that will lead to long-term success.If you are passionate about helping others learn, enjoy developing and improving learning programs, and want to be on the team that’s helping prepare and advance Facebook’s technical talent, then we’d love to hear from you. This is an important role with a lot of opportunity for you to make an impact.

Required Skills:

  1. Define and execute learning experience strategies and roadmap for assigned onboarding or continued education programs (ex. Analytics Camp)

  2. Partner with engineering and analytics leaders to define and frequently evaluate program learning objectives and outcomes

  3. Direct the development of new or updated learning content in close partnership with Learning Experience Designers and partners

  4. Build a strong and influential network of content partners and experts who are willing to volunteer their time to help us continuously improve our programs

  5. Approve, decline, and prioritize content requests from partners and stakeholders

  6. Conduct a recurring content audit to ensure learning materials stay up to date

  7. Communicate content or program changes to stakeholders and learners

  8. Evaluate feedback and prioritize updates that will improve the experience for future learners

  9. Monitor learner consumption data and make changes that address concerning trends

  10. Share frequent status updates with the team, stakeholders, and partners

  11. Be the go-to for answers to questions about the program(s) you oversee

  12. Manage multiple projects simultaneously in a fast-paced ambiguous environment while delivering high-quality work on time

  13. Travel occasionally within the United States and possibly internationally

Minimum Qualifications:

  1. 5+ years experience in program or project management

  2. 3+ years of experience developing, implementing, and continuously improving online and in-person learning experiences

  3. Experience implementing adult learning best practices

  4. Experience prioritizing multiple projects simultaneously while delivering on time

  5. Experience evaluating data to understand trends that can help guide decisions

  6. Experience influencing senior leaders

  7. Experience developing relationships with technical and non-technical people

  8. Experience using standard publishing tools (Office 365, G Suite, Adobe, etc.)

  9. Self-directed, detail-oriented problem solver

  10. Communication skills

Preferred Qualifications:

  1. Experience using various tools to develop learning content (Articulate 360, Vyond, Camtasia, Audacity, PowerPoint, etc.)

  2. Experience managing the development and improvement of learning programs

  3. Experience developing technical training content

  4. Experience working in a tech organization

  5. Team player who believes nothing is ever perfect

  6. Familiarity with the front and back-end of learning management systems (ex. Cornerstone)

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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