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MIRROR Person Centered Case Manager***Topeka, KS*** in Topeka, Kansas

Under the Supervision of the Area Director or their designee, the PCCM shall be responsible for person centered, strengths-based case management services for individuals in our SUD and MH treatment programs. The PCCM shall operate in an ethical, professional manner, interact with others in such a fashion as to create and maintain respect for the agency, its partners, and its stakeholders. The PCCM will be part of a strong multidisciplinary team, working to serve our clients and communities. The PCCM will assist clients with developing person-centered goals (finding jobs, housing, developing hobbies, building supports) while maintaining a healthy lifestyle.

  • The Person-Centered Case Manager is responsible for providing comprehensive case management services to individuals with substance use and/or other mental health disorders and providing specialized support to Mirror staff regarding individuals in our substance use and mental health programs.

  • Work with SUD Clients to complete person-centered, strengths-based assessments and develop individualized case management plans.

  • Partner with Regional Area Directors and/or the Prevention Team to identify community events which may reach Kansans who may be benefit from SNAP assistance.

  • Assist Regional Area Directors with SNAP outreach at community events within the region.

  • Partner with local agencies in each region to ensure consumers of their services have access to SNAP brochures and applications.

  • Assist eligible clients with completing a SNAP Benefits Application, SNAP education referral, registering to vote, submitting any required documentation, and providing support during the follow-up period.

  • EHR Experience a PLUS applicants experienced with using Credible will be given preference for consideration on this position.

  • Coordinate with different professionals and agencies as a TEAM to ensure the clients plans are up to date on meeting their needs.

  • Monitor treatment and medication compliance

  • Maintain accurate and timely documentation of objectives and outcomes as well as other services as needed.

  • Meet with clients frequently and regularly at facilities and in the community, and accompany clients to appointments as needed

  • Active participation in SUD Program/Client related meetings and trainings.

  • Build and maintain partnerships with community organizations, service providers, and public entities to ensure that clients have access to comprehensive services.

  • Advocate for our clients to ensure equality and reduce the stigma of mental health/substance use.

  • Adhere to strict boundaries and professional ethics in caring for others

  • Conduct Crisis Intervention as needed

  • Perform other job responsibilities as assigned


  • Must be certified by the Kansas Department of Aging and Disability Services as a Person-Centered Case Manager prior to beginning employment in this position.

  • Ability to navigate EHR

  • Minimum of one-year paid experience providing case management or workforce development services to a similar population.

  • Although not mandatory persons that are bilingual (English & Spanish) will be given strong consideration.

  • Excellent interpersonal skills required as well as ability to communicate effectively both verbally and in writing.

  • Capable of maintaining a team spirit and the ability to work cooperatively with others.

  • Must be adaptable to change and have effective organizational skills.

  • Must be able to organize and follow through on multiple tasks.

  • Display consistent, good judgment and decision-making skills.

  • Ability to establish and maintain rapport with target population.

  • Must be able to pass background/security check.

  • Employees who have been diagnosed with any type of substance use disorder or behavioral addiction/compulsion must have sustained a minimum of two consecutive years of abstinence from all intoxicating substances and symptoms of their chemical and/or behavioral addiction; and must be in full sustained remission.

  • Must be proficient in Microsoft Office Word. Outlook and with a basic understanding of Excel preferred.

  • Position may also involve bending, walking stairs, and lifting up to-40 pound on occasion.