Job Information
Oracle Senior Consultant in Topeka, Kansas
Job Description
Job Title for Posting: Senior Consultant – NetSuite Managed Services (ACS)
Location: NoAM (US)
NetSuite Consultant – Advanced Customer Support, NetSuite Oracle
Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ERP sustainment to drive continuous NetSuite improvement. ACS goal is to maximize the value of customer Oracle NetSuite investment by optimizing the performance of customer solution to its highest capability on an ongoing basis. This applies to all industries, modules and scale of customer accounts.
If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!
Job Description / Responsibilities:
As a trusted advisor, functional consultant, provides consulting and managed services including:
Optimization NetSuite ERP and NetSuite Connector solutions by leading activations, configuration, troubleshooting, customizations, and setup of bundles of NetSuite accounts
Requirements gathering for discovery, design reviews and fulfilling the requirements
Handling of customer concerns based on their requirements and company policies & procedures.
Utilizing of customer hours, is proactive in customer’s account
Data mapping and management consultation and guidance
Building a long-term relationship with customers from C-level executives to front-line administrators with credibility and confidence to be the trusted ERP advisor
Qualifications/Skills:
Minimum 2-3 years of hands-on experience in:
Implementation or Post-Implementation experience in ERP, CRM or NetSuite Connector projects in a functional consultant, administrator, or end-user role
Working with Cloud providers in issue and escalation management
Strong knowledge of inventory management, product management, order management, international and domestic taxes, NetSuite data fields are essential
Knowledge of integrations and data mapping is preferred
Strong analytical and communication skills (written and verbal) and presentation skills
To be self-directed and motivated
We Offer:
Be part of a global dynamic and quickly growing organization
Competitive salary and company benefits
Long-term partnership, professional growth and career opportunities
Job enablement through training, mentoring and shadowing programs
Travel: modest to moderate, as required
Responsibilities
Optimization NetSuite ERP and NetSuite Connector solutions by leading activations, configuration, troubleshooting, customizations, and setup of bundles of NetSuite accounts
Requirements gathering for discovery, design reviews and fulfilling the requirements
Handling of customer concerns based on their requirements and company policies & procedures.
Utilizing of customer hours, is proactive in customer’s account
Data mapping and management consultation and guidance
Building a long-term relationship with customers from C-level executives to front-line administrators with credibility and confidence to be the trusted ERP advisor
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the United States only
Hiring Range: from $24.86 to $60.63 per hour; from $51,700 to $126,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer