Job Information
Lumen Senior Virtual Desktop / Disaster Recovery in Topeka, Kansas
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The VDI Infrastructure and Disaster Recovery Specialist is responsible for designing, implementing, and managing Virtual Desktop solutions, as well as overseeing disaster recovery solutions. This role involves monitoring and maintaining VDI environments, troubleshooting issues, optimizing performance, ensuring security and compliance, and managing disaster recovery tools such as Zerto, Azure Site Recovery, AWS DR, and VCDA. The specialist will work with various VDI technologies and tools, including Omnissa Horizon, Citrix CVAD/DaaS, Azure AVD, FSLogix, and NetScaler, while collaborating with IT teams and stakeholders to ensure smooth operations and continuous improvement.
Location
This is a work from home position within the U.S.
The Main Responsibilities
VDI Infrastructure:
Design and implement Virtual Desktop solutions (Omnissa Horizon, Citrix CVAD/DaaS, Azure AVD).
Manage FSLogix, DEM, UPM profiles, and NetScaler.
Document solutions and best practices.
Operational Management:
Monitor and maintain VDI environments.
Troubleshoot VDI issues (VMware, Citrix, FSLogix, NetScaler).
Update golden images with minimal downtime.
Proficient with vSphere, VCD, NSX, vROPS, PowerShell, Windows, and Active Directory.
Perform system upgrades, patches, and backups.
Performance Optimization:
Analyze and enhance VDI performance.
Use monitoring tools to identify and resolve issues.
Security and Compliance:
Manage Group Policies and enforce security procedures.
Ensure compliance with data protection standards.
Documentation and Reporting:
- Maintain VDI documentation and generate performance reports.
Collaboration and Support:
- Work with IT teams and stakeholders.
Continuous Improvement:
Stay updated on VDI technologies.
Participate in capacity and disaster recovery planning.
Disaster Recovery (DR) Management:
Familiarity with DR tools such as Zerto, Azure Site Recovery (ASR), AWS DR, and VCDA.
Ability to manage and maintain DR solutions.
Coordinate with vendors and maintain DR documentation.
Conduct DR drills and provide support for DR issues.
What We Look For in a Candidate
Bachelor's degree or equivalent education and relevant experience required; 6+ years of related experience or Master's degree and 4+ years of related experience
Knowledge of network and infrastructure design for DR.
Scripting and automation experience (Powershell, Python, etc).
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$80,510 - $107,340 in these states: AR ID KY LA ME MS NE SC SD
$84,740 - $112,980 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$88,980 - $118,630 in these states: CO HI MI MN NC NH NV OR RI
$93,210 - $124,280 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 334992
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
80510
Salary Max :
124280
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
10/15/2024