Job Information
Eliassen Group ServiceNow DPR Implementor in Topeka, Kansas
ServiceNow DPR Implementor
Anywhere
Type: Contract
Category: Support
Industry: Financial Services
Workplace Type: Remote
Reference ID: JN -032025-101051
Date Posted: 03/02/2025
Shortcut: http://careers.eliassen.com/DEh41h
Description
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Description:
100% Remote
We are looking for an experienced ServiceNow consultant to lead the implementation of ServiceNow Digital Product Release (DPR). The ideal candidate will have hands-on experience with DPR implementation and a strong background in ServiceNow architecture, release process design, business analysis, and administration. While development work is not a primary responsibility for this role, the contractor should possess development expertise in order to assign tasks to our client's development team and provide training on DPR.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $75 - $100 / hr. w2
Responsibilities:
Architectural Design/Review: Design and review the DPR architecture to ensure it meets business needs and aligns with best practices
Business Process Consulting: Provide expert advice on business processes to optimize the implementation of ServiceNow DPR.
Business Analysis/Requirements Gathering: Gather and analyze business requirements to ensure the solution meets the needs of stakeholders.
Development Work: Assist with development tasks, including assigning and guiding application development tasks as needed.
Strategic Planning: Develop and produce process and DPR process roadmaps and assist with initial rollout and a path towards increased process maturity in the future
Ad-hoc Administrative Assistance: Provide administrative support as needed to ensure the success of the implementation.
Training: Conduct training sessions to ensure the 5/3 ServiceNow admin and release team are proficient with the new system.
Initial Focus Areas:
Technical Support: Provide technical leadership for the implementation of Digital Product Release, focusing on:
Implementing DPR
Configuring DPR
Setting up products
Setting up reporting
Governance policy creation
Maintaining out-of-the-box functionality as much as possible while customizing to meet 5/3 specific requirements where necessary
Specific Guidance Needed:
Product Creation: Offer guidance on the creation of products and their role within the CSDM v4 (or version 5) ecosystem.
Policy and Template Creation: Assist in the creation of policies and templates.
Integration Opportunities: Provide insights on integration opportunities and help prioritize them based on best practices from other clients.
DPR and Change Management: Advise on how DPR and Change Management can work together, including any necessary adjustments.
Experience Requirements:
Qualifications:
Proven experience with ServiceNow implementation, particularly Digital Product Release.
Strong background in business process consulting, architectural design, and business analysis.
Proficiency in development work, including custom applications.
Excellent strategic planning skills with the ability to produce detailed roadmaps.
Experience in platform management and providing technical support.
Strong communication and training skills.
Ability to work on an Agile team and follow Agile methodologies
Must Have Skills:
1-2 years of Scrum experience
Business Analysis experience
CSDM version 4
Background developing strategic roadmaps
ITIL Certification
ServiceNow Architecture
ServiceNow Development
ServiceNow DPR
ServiceNow ITSM
Strong Communications Skills
Training experience
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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