Job Information
Concentrix Specialist, Client Success Management in Topeka, Kansas
Job Title:
Specialist, Client Success Management
Job Description
Specialist, Client Success Management
Functions as an experienced Client Success Manager on moderately complex programs. Monitors project status and provides updates to team members.
Job Duties:
Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders
Develops survey instruments, leveraging established materials and custom enhancements
Performs quality control functions, ensuring work products with minimal/no errors
Collaborates effectively in cross-functional project team
Follows established research processes in semi-structured work assignments
Assigned to manage moderately complex research programs with supervision
Provides support to more senior team members on complex programs
Participates in analytic planning meetings
Contributes to best practice development
Effectively manages projects through all phases, including initial launch
Experience/Qualifications:
2-4 years experience
Bachelor's Degree Preferred
Strong communication skills (written and verbal)
Proficient in Microsoft Office
Demonstrated ability to multi-task, prioritize and meet timelines on deliverables
Self starter, strong sense of urgency, works well under pressure
Strong attention to detail
Sense of professionalism and ability to develop relationships
Knowledge of marketing research principles and practice
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Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time2022-06-27-07:00