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CBRE Sr Business Operations Analyst - REMOTE option in Topeka, Kansas

Sr Business Operations Analyst - REMOTE option

Job ID

74213

Posted

12-Jul-2022

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative

Location(s)

Dallas - Texas - United States of America, Remote - US - Remote - US - United States of America

JOB SUMMARY

Working under general direction, provides complex operations and administrative support for a business unit or large department. Coordinates and oversees budgeting, process improvement, controls for specialized software and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve problems and issues related to business operations and communicates with other departments as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develops and analyzes internal and external operational reports using Tableau as the primary delivery vehicle. Responsible for data governance and controls for all data being presented via dashboards to internal and external clients. Participates in validation and preparation of reporting deliverables, contract governance and KPIs support documentation. Recommends revised controls and implements improvements as approved by management.

Acts as system administrator for specialized software ( Tableau ) utilized by the business group to support its operations. Maintains systems by researching and resolving problems, maintaining system integrity and security. Coordinates software/release upgrades with IT. Prepares and provides training and reference material to assist users.

Troubleshoots and resolves complex inquiries and requests from internal and external clients.

Reviews and monitors department processes and procedures to identify opportunities to improve service delivery to internal and external customers. May network with external contacts to research and recommend best practices.

Compiles a variety of operating, financial and statistical information as needed to respond to management requests. Coordinates work with other departments and adds commentary to complete analysis reports and proposals.

Leads and facilitates communication of best practices, policies, procedures and initiatives to support operations. Establishes processes to share knowledge and implement process improvements.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of five years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.

Work experience related to specific department or business unit function preferred.

Strong preference for candidates with 2+ years of Tableau experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

*Colorado Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr Business Operations Analyst position is $80,000 annually and the maximum salary for the Sr Business Operations Analyst position is $110,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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