Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12958586

About us

1-800-JUNKPRO is a locally-owned, family business in the Waste Management Industry. We are professional, fast-paced, and fun. Our goal is to provide the best place to work for our fellow team members and the best customer service on the planet to our customers by embodying our Core Values in all that we do.

Our work environment includes the following:

• Customer Focused
• Positivity
• Accountability
• Fun Atmosphere
• Learning
• Communicating with Integrity
• On-the-job training
• Safe work environment
• Growth opportunities
• Company perks
• Wellness programs
• Light snacks provided

At 1-800-JUNKPRO, we are committed to providing the best customer service in our industry. All of our team members exemplify our core values, not only at work but throughout all aspects of their lives. We thrive on having fun while working hard and working together.

If you want to:

• Work on a small team in a family-owned business, better yourself while helping others, advance in your career, learn new things, set the bar in the waste management industry, and have fun while making money; you may be just the PRO were looking to add to our team.

1-800-JUNKPRO is currently hiring Full-Time Booking Agents

Booking Agents must clearly communicate the 1-800-JUNKPRO mission and services to all customers looking for information regarding any 1-800-JUNKPRO service. Booking Agents must also be able to maintain and manage multiple interactions with team members and customers and must be able to work effectively in a fast-paced environment.

The primary function of this position is to sell our services to customers from all of the 1-800-JUNKPRO franchise locations. Our Booking Agents are responsible for fielding all incoming calls and reaching out to customers who have inquired about our service.

If youre interested in joining our team of PROs and having fun while making some money, please click Apply Now to fill out our application.

Essential Duties & Responsibilities

• Embrace and follow company core values.
• Field inbound calls from all 1-800-JUNKPRO locations and deliver excellent customer service
• Provide all required information regarding 1-800-JUNKPRO services and processes
• Book and manage appointments and dumpster rentals for all 1-800-JUNKPRO locations
• Positively represent the 1-800-JUNKPRO brand both inside and outside of the 1-800-JUNKPRO campus
• Compliance with all 1-800-JUNKPRO policies and procedures, including but not limited to the Team Member Handbook
• Must enjoy working as a team

Required Education & Experience

• Authorized to work in the United States
• High School Diploma or GED
• Valid Kansas Drivers License
• Passing Drug Screen
• Professional attitude and demeanor
• Have a CAN-DO attitude
• Excellent written and oral communication skills
• 1-year customer service experience is required
• 1-year contact center experience is preferred
• Typing proficiency of minimum 30 WPM
• Computer skills with knowledge of Microsoft Word, PowerPoint, and Excel
• Ability to demonstrate personal integrity and work in a team environment
• Ability to work on projects with little supervision and be accountable for those projects

Our positions can accommodate flexible scheduling and college students. We will help you learn the business and provide in-depth, on-the-job training.

1-800-JUNKPRO conducts pre-employment drug and alcohol screening. All candidates who have received a conditional offer of employment will be required to undergo testing in accordance with the 1-800-JUNKPRO policy.

1-800-JUNKPRO will check the motor vehicle records of all candidates who have received a condi ional offer of employment.

Benefits

• 401(k) Retirement Plan
• PTO
• Referral Bonus
• On-the-Job Training
• Weekly Paychecks
• Rewards and Recognition Program
• Coffee & Snacks Provided
• Casual Dress
• Other benefits vary based on position and the number of hours worked.

Shift

A successful candidate in this position will need to be available the following hours:

• Wednesday: 11:00 AM - 8:00 PM
• Thursday: 11:00 AM - 8:00 PM
• Friday: 9:00 AM - 6:00 PM
• Saturday: 7:30 AM - 4:00 PM

Our Customer Contact Center is staffed:

• 6:30 AM - 8:00 PM Monday - Thursday
• 6:30 AM - 6:00 PM Friday
• 7:00 AM - 4:00 PM Saturday
• 9:00 AM - 3:00 PM Sunday

Job Types: Full-time, Part-time

Pay: From \$15.00 per hour

Benefits:

401(k)