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The IMA Financial Group, Inc. Account Manager (Employee Benefits) in Wichita, Kansas

Client service

  • Maintain regular, professional contact to create and foster relationship with client representatives

  • Research and resolve issues and requests in a timely manner – including issues that require direct interactions

  • Answer questions related to benefits program

  • Conduct reviews and work to provide guidance on compliance related matters

Client meetings

  • Assist in and prepare materials and collateral for meetings and discussions

  • Actively participate in discussions

  • Record and report meeting discussion and action items

Carrier and vendor management

  • Assists new vendor/carrier implementations

  • Review carrier, vendor, and plan documents and contracts

  • Maintain regular contact with carrier and vendor representatives to ensure client advocacy and that issues are being resolved in a timely manner

Communication and education

  • Work with client to develop short and long-term employee communication objectives

  • Create member facing collateral pieces to promote and clarify benefit program features

  • Assist with in person, virtual, and telephonic sessions to provide information and plan details to participants

  • Use regular interactions to update clients on carrier and vendor partner features and services

Internal partnerships

  • Actively participate and contribute to client service team operations

  • Effectively communicate client updates to appropriate team members

  • Assist with other team duties as needed – i.e., position vacancy, cover personal time off, etc.

  • Must be able to attain and maintain state life and health license in accordance with IMA standards

  • Bachelor’s degree in relevant field or equivalent job experience

  • 2 or more years of relevant experience

  • Intermediate MS office skills (specifically PowerPoint, Outlook, Word, and Excel)

  • Ability to learn and work in agency/client management systems and other related software and technology platforms

  • Ability to work independently

  • Intermediate interpersonal communication skills – written and oral – with the ability to articulate ideas and information in a clear and concise manner

  • Demonstrated critical thinking and problem solving

  • Ability to present information in a group setting (in person and virtually)

  • Intermediate organizational skills including the ability to manage multiple projects with variable deadlines

  • Possess high degree of diplomacy and tact while maintaining confidentially

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Salary Range ($40,500 - $56,600), Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry.

  • 2020 Business Insurance Magazine Best Places to Work in Insurance

  • 2018 Dallas Business Journal Best Places to Work

  • 2016 Fortune's Top 50 Workplaces for Parents

  • 2014 Business Insurance Magazine Best Places to Work in Insurance, 6th Place nationwide, Medium Employer category

  • 2014 Dallas Business Journal’s Healthiest Employer Finalist

  • 2011 – 2013 Healthiest Employers in North Texas Award Dallas Business Journal

  • 2014 Kansas City Business Journal’s Healthiest Employer Finalist

  • 2013 Kansas City Business Journal’s Healthiest Employer Honoree

  • 2015 CoBiz Best of Colorado

  • 2014 Colorado Biz Magazine Colorado's "Perk"iest Companies

Advertised Title: Account Manager (Employee Benefits)

ID: 2021-1917

Posted Date Formula: 1/7/2021

External Company URL: www.imacorp.com

Street: 8200 E 32nd St E

Compensation & Benefits (Text Only): Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Salary Range ($40,500 - $56,600), Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development

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