Job Information
The IMA Financial Group, Inc. Account Manager (Employee Benefits) in Wichita, Kansas
Client service
Maintain regular, professional contact to create and foster relationship with client representatives
Research and resolve issues and requests in a timely manner – including issues that require direct interactions
Answer questions related to benefits program
Conduct reviews and work to provide guidance on compliance related matters
Client meetings
Assist in and prepare materials and collateral for meetings and discussions
Actively participate in discussions
Record and report meeting discussion and action items
Carrier and vendor management
Assists new vendor/carrier implementations
Review carrier, vendor, and plan documents and contracts
Maintain regular contact with carrier and vendor representatives to ensure client advocacy and that issues are being resolved in a timely manner
Communication and education
Work with client to develop short and long-term employee communication objectives
Create member facing collateral pieces to promote and clarify benefit program features
Assist with in person, virtual, and telephonic sessions to provide information and plan details to participants
Use regular interactions to update clients on carrier and vendor partner features and services
Internal partnerships
Actively participate and contribute to client service team operations
Effectively communicate client updates to appropriate team members
Assist with other team duties as needed – i.e., position vacancy, cover personal time off, etc.
Must be able to attain and maintain state life and health license in accordance with IMA standards
Bachelor’s degree in relevant field or equivalent job experience
2 or more years of relevant experience
Intermediate MS office skills (specifically PowerPoint, Outlook, Word, and Excel)
Ability to learn and work in agency/client management systems and other related software and technology platforms
Ability to work independently
Intermediate interpersonal communication skills – written and oral – with the ability to articulate ideas and information in a clear and concise manner
Demonstrated critical thinking and problem solving
Ability to present information in a group setting (in person and virtually)
Intermediate organizational skills including the ability to manage multiple projects with variable deadlines
Possess high degree of diplomacy and tact while maintaining confidentially
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Salary Range ($40,500 - $56,600), Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development
We’ve built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry.
2020 Business Insurance Magazine Best Places to Work in Insurance
2018 Dallas Business Journal Best Places to Work
2016 Fortune's Top 50 Workplaces for Parents
2014 Business Insurance Magazine Best Places to Work in Insurance, 6th Place nationwide, Medium Employer category
2014 Dallas Business Journal’s Healthiest Employer Finalist
2011 – 2013 Healthiest Employers in North Texas Award Dallas Business Journal
2014 Kansas City Business Journal’s Healthiest Employer Finalist
2013 Kansas City Business Journal’s Healthiest Employer Honoree
2015 CoBiz Best of Colorado
2014 Colorado Biz Magazine Colorado's "Perk"iest Companies
Advertised Title: Account Manager (Employee Benefits)
ID: 2021-1917
Posted Date Formula: 1/7/2021
External Company URL: www.imacorp.com
Street: 8200 E 32nd St E
Compensation & Benefits (Text Only): Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Salary Range ($40,500 - $56,600), Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement & Fitness Device (Fitbit), Personal and Professional Development