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HCA, Hospital Corporation of America Call Center Specialist in Wichita, Kansas

Are you looking for a company that places integrity over their bottom line? Here at HCA Healthcare, our everyday decisions are founded on compassion. Apply today and join a team that is dedicated to serving others in need.

At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.

We are seeking a Call Center Specialist for our center to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

  • Process and Facilitate call center requests for physicians, employees, patients, visitors and hospital staff

  • Handle all incoming calls and paging responsibilities for all campuses of Wesley Medical Center

  • Communicate and announce emergency situations for the medical center and provide detailed information to key personnel

  • Record and log details of each emergency request received for future reference and legal support

Wesley Healthcare is the region’s leading acute-care hospital network providing a full range of diagnostic and treatment services for patients throughout Kansas and northern Oklahoma since 1912. As a leader in Overall Recommended Care in national surveys, Wesley Medical Center treats more than 24,000 patients annually and delivers more than 5,800 babies – more than any hospital in a 13-state region. Wesley provides the most extensive emergency network in Wichita, with Wesley ER, Wesley West ER, Wesley Woodlawn ER, the region’s only pediatric ER, and Wesley Derby ER. Wesley owns and operates Wesley Medical Center, Wesley Woodlawn Hospital & ER and Wesley Children’s Hospital. HCA Healthcare’s Continental Division, which includes Wesley Healthcare, was named the #1 large hospital system in the United States by IBM Watson Health as part of the 15 Top Health Care Systems recognition process. To learn more about Wesley Healthcare, please visitwww.wesleymc.com.

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!

/We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status./

Preferred*EducationorExperience*

  • 1-yearpreviouscallcenterexperience;preferablyin alargemedicalcenter

RequiredKnowledgeand*Skills*

  • Demonstratedabilitytocommunicateeffectively

  • Strongattentiontodetailandaccuracy

  • AbilitytospeakEnglishfluently

  • Customerserviceskills

  • Basicpersonalcomputerskills

Job: *Admitting Registration Clerical & Scheduling

Title: Call Center Specialist

Location: Kansas-Wichita-Wesley Medical Center

Requisition ID: 03174-116295

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