Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13150905

The City of Wichita is NOT an E-Verify Employer.

Distinguishing Features of Work

The positions core responsibilities would be to greet the public and answer the telephones. Other duties that could be conducted from the front desk without interfering with the core responsibilities would also be assigned. This is clerical work which requires the application of judgment based on knowledge gained through experience. This position will be held accountable for all Housing & Community Services related documents, properties, or funds that are collected, processed, and/or transported by it. Decisions are made in accordance with established policies and procedures. Difficult and important work is performed under close supervision. The employee is responsible for work that is repetitive. Work may involve supervision of other personnel assisting with routine details.

**Posting may close anytime**

\ Examples of Work Performed

• May handle money; may process, track in excel documents, and/or transport valuable documents and/or records of transactions such as Housing & Community Services mail and/or Public Housing tenant payments.
• Answers telephones and/or greets visitors, maintains and checks Housing & Community Services email inbox, gives information, takes messages, directs clients to appropriate Housing & Community Services staff, and schedules routine events such as Housing Choice Voucher and Public Housing Hearings and Private Conferences.
• May maintain customer accounts and related records in online databases: posts payments, prepares and sends out closing or special bills, checks the accuracy of customer billing against controls and prepares routine transaction reports, create Housing Choice Voucher file folders.
• May issue various types of licenses and permits; compute fees; issue receipts of payment; create work orders from call-ins by maintenance staff; provide appropriate forms to walk in clients
• May keep records of time worked by individual employees, distributes time shown to proper work categories, posts payroll information to individual records, and maintains related personnel records.
• May maintain operating and production records, accounts, and financial statements.
• Operates office machines such as multi-line telephone system, copy machine, and fax machine; may type memoranda, letters, forms and other documents such as frequently asked questions and website content.
• Completion of work assignments may require the operation of a vehicle.
• The examples of work performed are not intended to be all-inclusive.
• The City of Wichita reserves the right to assign additional duties as needed.

\ Requirements of Work

• Working knowledge of office practices and procedures.
• Ability to make mathematical computations with speed and accuracy.
• Ability to maintain complex clerical records.
• Ability to understand applicable policies and procedures and to exercise good judgment in making decisions in accordance with ordinances, codes, and regulations.
• Ability to follow oral and written instructions.
• Ability to write legibly.
• Ability to lift and carry up to 60 pounds.
• Ability to stay seated for extended periods of time.
• Ability to climb ladders and to bend, turn, and reach as necessary to get equipment or supplies.
• May require attainment of passing score on pre-employment typing test.
• Ability to develop and maintain effective working relationships with associates.
• Ability to communicate clearly and effectively, both orally and in writing.
• May require ability to acquire and maintain a valid Kansas driver\'s license.
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Required Experience and Training

• High school diploma or GED.
• One-year experience in an office setting, including interacting with internal and external clients, performing receptionist duties such as answering phones, directing callers, greeting visitors, and scheduling meetings.
• One year of experience with computers, including data entry, recordkeeping, Microsoft Office, and other database systems.
• Must be legally authorized to work in United States without the need of sponsorship.

Preferred Experience and Training

• One year of experience working in municipal or government setting

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.

Applicants have rights under Federal Employment Laws. Please find more information under the following links: