Five Star Call Centers Customer Service - Part Time in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10819399 We are looking for people who enjoy helping others to successfully answer inbound telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.If you enjoy helping people, have average or better computer skills, and are interested in joining a rapidly growing company, please complete our online application.Position Responsibilities: Possess the ability to demonstrate a comprehensive understanding of the specific client products and services to identify and satisfy customer needs. Possess advanced customer service skills including knowledge of client policies and procedures to maintain a high first-call resolution rate. Interact with customers in a professional and courteous manner at all times. Be able to successfully handle customer interactions in multiple systems. Adhere to Five Star Call Centers privacy policies and procedures to ensure each customer's privacy is protected. Record electronic customer transactions accurately and with every contact. Successfully cross-train as requestedTake look at what our Full-Time positions can offer you: Health Dental Vision Life 401K Weekly Pay Paid Time Off Monthly Bonus Plan Quality paid training in the growing field of customer service A friendly, relaxed office environment