Benefit Management, Inc. Customer Support Professional in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11234510 A full-time position on one of our Customer Support Teams for a business located in the Great Bend, KS area. Benefit Management LLC, is a nation-wide health insurance Third Party Administrator. Benefit Management LLC has long been a leader in the development and administration of custom benefits solutions demanding flexibility and superior customer service. We are looking for key personnel to be instrumental in Benefit Management LLC's foundational administration of health plans.Skills:Must have a friendly, outgoing and positive attitude; highly self-motivated; excellent problem-solving and communication skills; good time management and organizational skills; patient with an ability to multi-task; team oriented and enjoy working with people; basic accounting skills; and possess a drive to provide excellent customer service. Proficiency with Word, Excel, and Adobe Acrobat preferred. Familiarity with medical terminology, ICD-9 and CPT codes is a plus. Bilingual encouraged to apply. High school diploma or equivalent required. Benefit Management LLC is an Equal Opportunity Employer.Duties:Bring your passion for helping others, willingness to learn, and we will coach, mentor and train you on the job specific functions and the healthcare industry. As a member of the Customer Support Team, you will: help members and providers by accurately providing healthcare benefits and claims related information maintain strong relationships with clients while resolving questions, calls, and claims efficiently (primarily over the phone) in a fast-paced office environment rely on your problem solving, decision-making, and multi-tasking skills to resolve a high volume of health plan benefits and claims inquiriesEmployer Benefits:Health, dental, vision, life, and long term disability insurance. Paid holidays and paid Earned Time off. OneAmerica 410(k) w/employer contributing. Cafeteria Plan: Unreimbursed Medical FSA and Dependent Care FSA. Direct deposit of payroll. Fitness club membership, attendance discount to promote wellness. Optional quarterly wellness activities to earn free HRA dollars for those insured through Benefit Management. Optional voluntary benefits.