Medova Healthcare Department Assistant - Care Advocates in Wichita, Kansas

This job was posted by : For more information, please see: This position provides administrative support to a clinical team responsible for utilization review and case management. Essential Functions:Request necessary medical records from providers and follow up to ensure they are receivedReceive and route faxesData entry working within Excel and specific softwareProvide high quality customer service answering member questions via phone and emailAbide by HIPAA regulations and other privacy policies at all timesMaintain an exemplary attendance and tardiness record following established company guidelinesDemonstrate ability to work well with other departments and all Medova staff membersComplete other tasks, as assignedCompetencies:CommunicationAttention to DetailTime ManagementCustomer ServiceRequired Education and Experience:High School Diploma or equivalentMedical terminology, medical records management, or office administration knowledge requiredPreferred Education and Experience:Administrative support experience in healthcare industry or clinical settingComputer Skills:Microsoft OutlookMicrosoft WordMicrosoft ExcelData EntryPre-employment skills testing will be required Position Type and Expected Hours of Work:Full-timeMonday-Thursday 8am-5pm; Friday 8am-4pm (general)At least a 30 minute lunch required dailyWork Environment:Professional office environmentStandard office equipment such as computer, phone, postage machine, and copier/scanner/faxTobacco free environment