Emprise Bank Digital Acquisition Lead in Wichita, Kansas
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
We are seeking a Digital Acquisition Lead to join our team. This role is an integral part of Emprise Bank’s Retail organization by driving the digital retail strategy, digital customer journey, and leading acquisition delivery.
A successful candidate will have:
Strong business acumen and forward looking mindset
Credibility to provide reliable and accurate information for recommendations
Problem resolution and analytical thinking skills
Strong attention to detail and time management skills
Confident and articulate communications skills
Initiative and strong work ethic
Ability to effectively build and maintain relationships with Emprise associates, external partners, and professional contacts
Ability to effectively manage ambiguity
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous improvement
Essential functions of the role:
Work in partnership with core Digital Banking and vendors on compelling digital capabilities
Define and measure success metrics
Use customer perspective to advance a customer focused strategy
Conduct thoughtful research on industry and consumer trends, products, and features that align with division/ company strategies in order to help our customers with their financial health
Build a deeper understanding of user behaviors, including leveraging data, and identify the corresponding business opportunities
Gain and maintain strong knowledge of market trends and customer insights across markets
Stay current with market trends and customer insights
Bachelor's degree or equivalent relevant experience
3+ years of management or leadership experience in financial services
2+ years of customer experience with digital based platforms
Digital acquisition experience preferred
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
Emprise Bank employees will tell you:
“I am valued and appreciated.”
"I am trusted with responsibility."
"There is constant recognition for a job well done."
“I work reasonable hours that let me get home to my family every night.”
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.