Job Information
Kansas Employer Emergency Communications Specialist in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12905181
Description
University Overview Wichita State University has a long tradition of innovation and entrepreneurship that spurs the economy and serves the needs of the local community. This is the place where anything is possible. Where collaboration and innovative ideas shape the future, and entrepreneurship is in our bones. If you have the creativity, passion and insight to help us build a brighter future for our city, state and worldthis is the place where you belong. Position Specific Responsibilities Do you have a passion for serving others? Are you looking for an opportunity to truly make a difference in your community? The Wichita State University Police Department is seeking a motivated, customer-service oriented professional to join our team as an Emergency Communication Specialist. We partner with our University Community to keep them safe and help make our campus a better place to live, work and learn. This individual needs to have the ability to work calmly under pressure, make time-sensitive decisions in emergency situations, possess excellent verbal and written communication skills, excel in a team-oriented environment and be adaptable to change.\ \ As an Emergency Communication Specialist, you will be responsible for handling incoming calls and requests for service by public safety personnel, general public and campus emergency systems; be responsible for dispatching officers to calls utilizing a radio system and computer-aided-dispatch; monitor security equipment, process alarms, and maintain operations in the Emergency Communications Center. Summary of Responsibilities Transmits and receives law enforcement and public safety staff communications in accordance with government regulations. Monitors, documents and reports all activities as required. Communicates information and services with general public. Essential Functions Answers incoming communications for all emergency and non-emergency calls, and maintains control of conversations prior to emergency response team arrival. Determines appropriate level of emergency response services based on available information and applicable laws and regulations. Communicates general law enforcement information, University policies, parking regulations, weather conditions, and public record releases.\ Transmits or communicates information to appropriate emergency staff, agencies and communication systems utilizing appropriate terms and effective response techniques. Acts as emergency information and security backup according to required regulations.\ Maintains accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state and local laws, regulations, and University policy.\ Receives and responds to emergency communications during and after disaster incidents and other extreme conditions. Monitors and efficiently responds to security alarms and other emergency notifications. Receives and relays requests for emergency repairs and maintenance utilizing appropriate resources.\ Processes law enforcement requests to check for warrants, driver status, previous convictions and criminal history. Commitment Wichita State University is committed to inclusive excellence.WSUis the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State University recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be the place where our talented faculty and staff reflect and promote the evolving diversity of our society. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of diversity, equity and inclusion, a place to learn, work, live and play. Requirements
Minimum Education High school diploma or equivalent by hire date Preferred Education Minimum Experience None Preferred Experience Knowledge, Skills and Abilities
- Ability to multitask effectively
- Ability to communicate effectively, both verbal and written forms
- Ability to pass a typing test
- Ability to be trained to coordinate emergency response(s) for evolving situations
- Excellent interpersonal skills
- Basic knowledge of police and emergency response operations
- Must possess valid drivers license