Job Information
Wichita State University Financial Aid Advisor in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13126214
Job Duties
- Advising and Counseling: Provide one-on-one financial aid counseling to students and their families. Explain financial aid programs, eligibility requirements, application processes, and award procedures. Appropriate customer service response times to those requesting information and accuracy in what is being provided.
- Application Assistance: Assist students in completing financial aid forms, including FAFSA, scholarships, and loan applications. Ensure accuracy and timeliness in submissions.
- Student Support: Address and resolve financial aid-related concerns and issues. Advocate for students and provide guidance on financial management and budgeting.
- Collaboration: Work closely with other departments, including Admissions, to ensure seamless support for students. Participate in outreach activities and workshops to promote financial aid awareness.
- Compliance and Documentation: Maintain up-to-date knowledge of federal, state, and institutional financial aid regulations. Ensure compliance and accurate documentation of all financial aid activities.
- Collaborate with Admissions, Registrar, OneStop, Student Success, CARE Team and other relevant departments to provide integrated support services. Attend cross-departmental meetings to discuss policy updates, procedural changes, and improve service delivery.
Knowledge, Skills and Abilities:
- Understanding of federal, state, and institutional financial aid regulations, policies, and procedures.
- Strong interpersonal and communication skills.
- Effective problem-solving skills to address and resolve financial aid-related issues.\ Capable delivering captivating presentations on financial aid topics, tailored to diverse audiences, ensuring clarity and engagement.
- Handle sensitive and confidential information with discretion.
- Ability to work collaboratively within a team and across departments to support students effectively.