Job Information
Ryder System Fleet Maintenance Field Operations Manager in Wichita, Kansas
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BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Supervisor, you’ll be asked to lead a dynamic team of managers and empower others to further develop their careers while also developing your seniority in the transportation industry.
Summary
The “ FOM ” supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or business unit , under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.
We allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role. This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
Business Unit- Great Plains (NE, KS)
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
Essential Functions
Provides maintenance leadership, support, guidance and direction for Sales Personnel for given locations or Business Unit
Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met; works with customers to resolve issues.
Directly responsible for customer relationship management to include issue resolution, customer satisfaction and retention, as well as ensuring uptime.
Safety/Environmental Management Ensure that all maintenance personnel adhere to Ryder Safety policies, procedures and standards.
Ensure that all Ryder locations meet all safety standards and specifications.
Ensure all locations operate in compliance with Federal, State, Provincial, and Local environmental regulations.
Labor Management Evaluate, coach and develop maintenance management within assigned locations or Business Unit
Ensure that maintenance productivity standards are met within assigned locations or Business Unit
Quality/Compliance Management Supports, communicates, implements and measures performance against all corporate initiatives
Accountable for quality assurance standards across his/her business unit or branches and responsible for implementing solutions and/or actions to resolve any identified deficiencies
Supports, communicates and ensures compliance with all Federal, State, Provincial, and Local regulations
Supports, communicates and ensures compliance with all corporately mandated policies, procedures and processes
Fleet Asset Management Supports Director of Operations in all aspects of maintenance and maintenance management as the technical expert for given locations or Business Unit
Supports Asset Manager and Sales in maximizing asset utilization through managing downtime and outservice of vehicles
Accountable for key maintenance measurements and results across his/her business unit or branches
Accountable for all maintenance related assets across his/her business unit or branches
Financial Management Measure, track and perform on-going analysis to ensure process and financial objectives are met. Accountable for all maintenance-related costs and controls across his/her business unit or branches
Financial Impact Responsible for up to 1750 Truck Equivalencies in one or more locations within a geographic area of a business unit
Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures
Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) and business unit, which is inclusive of all maintenance and quality processes and financial measures
Liaison with customers, supporting the sales process and assisting in customer problem resolution in regards to maintenance services
The position also participates in the growth of the branches/business unit through increased customer retention, expansion and new sales
Directly or indirectly supervises all operations management within a geographic area of a business unit - These would include but are not limited to: Senior Operations Managers I/II, Operations Managers I/II, Shop Operations Managers, Operations Supervisors and Technicians-in-Charge. The primary duties of these positions are to manage all aspects of maintenance, properly maintain all Ryder assets and meet both process and financial objectives. Safety Sensitive or DOT Regulated This position is responsible for all the safety related operations within their span of control to ensure all requirements related to OSHA, DOT and DOT Regulated Employees are administered properly.
Additional Responsibilities
Performs other duties as assigned.
Travel Requirements percentage of travel time required could be 10% - 75% - depending on geographic responsibility
Skills and Abilities
Excellent technical knowledge of vehicle specifications and applications
Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
Experience with Fleet Management Software required
Experience using Microsoft word and excel intermediate required
Maintenance and Technical experience in a shop environment preferred
Qualifications
H.S. diploma/GED required
Associate's degree preferred
Bachelor's degree preferred
Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role. required
Five (5) years or more leadership experience. required
Travel - 10-75%
#LI-RL #INDexempt #FB
Job Category: Maintenance
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
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