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International Rescue Committee ICM Casework Assistant in Wichita, Kansas

Requisition ID:req11684

Job Title: ICM Casework Assistant

Sector: Social Work

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: Yes

Location: Wichita, KS USA

Job Description

Job Overview/Summary: Ensuring that

refugees with special and unique needs have the support necessary to integrate

into their new communities and become self-sufficient, the IRC in Wichita Intensive

Case Management program (ICM) provides support and case management services to

refugees and asylees. This position carries out critical tasks to support




Responsibilities include but

are not limited to:

Assist with client correspondence and follow up activities, such as scheduling appointments and coordinating transportation

Assess and monitor client progress at regular intervals to support progress toward established goals, updating initial service plans and other case file documents as required

Provide and/or coordinate interpretation services

Assist clients with overcoming the barriers they face and support them in achieving their goals for economic and social self sufficiency

Provide individualized and group orientations, and support clients through social service referrals, medical access and advocacy

Ensure compliance with case file management and reporting requirements

Communicate client concerns with ICM staff

Use IRC tools and technology to provide remote case support

Other duties as required.




Undergraduate degree preferred, ideally in Social Work or related field of study

Minimum of 1-2 years relevant work experience in human services field Demonstrated success working and communicating effectively in a multi-cultural environment

Proven ability to contribute both independently and as a key team member

Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively

Fluent in English, both spoken and written.Bilingual ability in Swahili, French or one of the predominant languages of the local client base is preferred

Proficient in Microsoft Office applications (Word, Excel, Outlook)

Valid driver’s license, access to personal vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).

Some evening and weekend hours may be required