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Meritrust Credit Union IT Systems Administrator in Wichita, Kansas

The primary responsibility of this position is to ensure the stable operation of a secure and highly available infrastructure including network, servers and cloud resources. The roles and day-to-day tasks of the position include monitoring performance and reliability of the operating environment, responding to incidents, maintaining backups and being a support arm of the entire IT Department.

Under the direction of the Senior Infrastructure Manager:

  • Maintains, monitors and supports all infrastructure in the datacenter as well as remote branches

  • Support a Windows and Linux Servers on a hypervisor platform. Including: Implementation, administration, backups, testing, troubleshooting, and patching

  • Responsible for applying security fixes as directed by the Security team.

  • Provide after-hours network support during downtime, upgrades and other off-hours projects

  • Identify opportunities to improve user satisfaction

  • Train members of IT Department in aspects of operating hardware or systems

  • Contact vendors to arrange for upgrades, updates, patches, and replacements on software and hardware

  • Travel to and from branch locations in performance of duties

  • Preserves confidentiality of Credit Union data and records

  • Understand and be proficient in routing protocols and advanced network configurations

  • Administer SD-WAN appliances to maintain the highest levels of service

  • Configure SAN appliances using industry standard best practices

  • Assist with developing and maintaining system design documentation for yearly audits

  • Lead and participate in Credit Union projects and initiatives in a collaborative manner

  • Maintain and support a virtual apps and desktops in a Citrix environment

  • Handle escalations from any IT group with advanced troubleshooting techniques

  • Collaborate with the Security team keeping mindfulness in security at the forefront when considering changes to the environment

  • Administer and configure the following: firewalls, security appliances, MDM, proxies and other Credit Union specific software

  • Perform other duties assigned by supervisor

  • Minimum of 3 years of experience operating an enterprise network as a network or systems administrator

  • Experience with VMware vCenter, Cisco Networking and Security products, as well as Citrix XenApp/Desktop preferred

  • Current holder of or willing to obtain industry recognized certifications, such as Network+, CCNA or VCA.

  • Highly proficient with Windows desktop and server administration

  • Experience with Microsoft administration tools such as Active Directory, Group Policy, Remote Server Administration Tools (RSAT), Terminal Services, and Windows Server update Services (WSUS)

  • Basic Linux knowledge and understanding

  • Have understanding of and can troubleshoot advanced networking designs

  • Working technical knowledge of networking principles, protocols, hardware, and standards

  • Familiarity with virtual technology in a SAN environment

  • Associates degree in an IT field and/or certifications preferred

  • Excellent oral and written communication skills

  • Strong analytical and problem-solving skills

  • Strong customer service skills and willingness to assist others

  • Ability to lift 50 lbs

ID: 2020-2716

Hours (i.e. Mon-Fri 9am-6pm & some Sats 9am-12noon): Mon-Fri 8am-5pm and some evenings/weekends as necessary

Street: 151 N Main

External Company Name: Meritrust Credit Union

External Company URL: www.meritrustcu.org