Job Information
Ethos Veterinary Health Kennel Attendant in Wichita, Kansas
Job Purpose: A Kennel Attendant attends to the basic needs of the animals that are patients of the hospital and cleans the hospital facility, equipment, tools, and instruments. The Kennel Attendant assists the staff with improving the comfort of the client and patient by ensuring that exam rooms, treatment spaces, and patient areas are clean and presentable. The Kennel Attendant may assist with basic patient care, such as safe restraint, under the direction of the Veterinary Assistant, Veterinary Technician, or Veterinarian.
Education and Experience:
1. High school diploma or GED
2. Previous work in veterinary care preferred
3. Previous handling of small animals preferred
Duties & Responsibilities (included but not limited to):
Position Expectations:
Build positive, professional relationships with clients and team members
Complete all tasks on time
Must be flexible and react quickly in a fast paced and dynamic atmosphere
Understand and follow all internal processes that apply to you
Accountable and capable to own all job functions and tasks
Essential Job Functions and Tasks:
Keep the hospital’s reception area hallways, exam rooms, treatment area, and patient areas clean tidy; free of debris, dirt, pet waste, dirty laundry, and trash
Clean cages when they are soiled, and scoop or change litterboxes as needed.
Clean surgery suite, surgical instruments, pack, and autoclave instruments and operate and maintain the autoclave
Safely restrain patients and apply restraint devices
Receive, stock, and help monitor inventory
Assist Veterinary Assistants, Veterinary Technicians, and Veterinarians with patient care duties including restraint, radiography, laboratory, and morgue procedures
Be able to navigate, access, and enter information into the practice management software in accordance with company policy
Communications:
Conveys verbal, written and electronic communications in a positive, productive and professional manner at all times regardless of audience
Communications are thorough, efficient and accurate at all times
Communications are appropriately and consistently documented according to hospital procedures
Communications are delivered efficiently to the accurate recipient
Medical Information & Knowledge:
Achieves and sustains an appropriate level of knowledge to be informed, confident and helpful to clients, patients, and the entire veterinary medical team
Actively grows knowledge related to hospital services, procedures, and policies
Maintains strict confidentiality regarding clients and patients for whom the practice provides veterinary services
Office Practices:
Functions at a highly skilled level related to standard hospital practices including but not limited to the following:
Prompt and reliable attendance
Friendly, compassionate, empathic and professional mannerism
Professional attire and presence following hospital policies
Competent in utilizing ezyVet and Smartflow hospital operating systems
Have the ability to work diligently, using time effectively in regards to business demands
Show respect for clients, team members, and animals (alive or deceased) at all times
Teamwork: defined as “ Cooperative effort by the members of a group to achieve a common goal and/or outcome. ”
Participates in a positive manner in all group sizes.
Refrains from participating in gossip.
Supports team members by assisting other areas, is receptive to feedback and suggestions.
Engages in active problem-solving vs. problem-identifying.
Makes suggestions related to patient care improvements and hospital efficiency.
Equipment:
Radiology equipment and safe practices
Laboratory analyzers and the care of each machine
Surgery equipment, tools, and autoclaves
EzyVet and Smartflow computer software and system
Alert Shift Lead and/or Department Lead of malfunctioning equipment, instruments, or tools as well as depleted inventory
Knowledge/Skills:
Solid working knowledge of veterinary hospital practice, including terminology
Ability to think logically, problem-solve effectively and anticipate needs of clients, doctors and co-workers
Able to follow multiple, concurrent instructions
Strong computer skills; ability to navigate the internet and email
Strong ability to multi-task, exhibit attention to detail and focus on tasks
Solid working knowledge of dog and cat breeds, normal behavior and basic husbandry
Physical:
Able to stand, sit or bend for extended periods of time
Able to type, write and verbally converse for extended periods of time
Able to work the posted schedule
Able to be flexible and work beyond posted schedule if necessary; able to pick up additional shifts when requested or necessary
Must be willing and available to stay late or through breaks, when needed, to assist with emergency or critical care patients
Handle stress with poise and tact
Able to lift and/or carry up to 30 lbs
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