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HS Government Partners, LLC dba Mayroad Maintenance Coordinator in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12313333


Job Title: Maintenance Coordinator

Date Prepared: August 19, 2022 Date Approved: September 6, 2022


Department: Maintenance Reports To: Maintenance Manager

Summary/ObjectiveProvides administrative assistance to the Maintenance Manager; responsible for effectively coordinating the maintenance turn and service request process, while collaborating with property management, residents, and sub-contractors

Essential FunctionsAssists with coordination of the Maintenance Department functions, acts as a liaison between the maintenance technicians, vendors, and residentsManages and tracks work order data through RealPage property management softwareConsistently keep Operations Director, Maintenance Manager, and Leasing and Resident Manager informed with regard to work orders and turn statusOpens, tracks, and manages the entire process surrounding work orders and purchase orders; coordinates vendor and maintenance activity including schedules, purchase orders, and invoicesAssists Maintenance Manager with initiating work orders and tracking the Preventive Maintenance programMaintains open dialogue with the Property Management team to ensure pertinent work orders and/or turn information is communicated; coordinates with the Leasing office to ensure homes are ready for move-inCommunicates with residents regarding work order statusProvides detailed process information to leadership on work orders and purchase order completion to assist leadership in identifying best practices, successes, and challengesProvides reporting on the maintenance and/or turns the process to the Maintenance Manager and Leasing and Resident Manager; creates and updates the Military Unit Availability Report, the Open Purchase Order Report, the Make Ready Dashboard and/or Work Order Dashboard, and the Service Request Detail ReportProcesses work orders and invoices for turn and/or maintenance tasks; works with the Leasingstaff and dispatch center to ensure proper categories and priorities are assigned to work ordersIdentifies inconsistencies in turn and/or maintenance process documents and/or purchase orders and remedies them as requiredConducts service request reviews to keep military housing offices informed of maintenance status, occupancy/vacancy/ COM status, and other applicable informationProvides accurate and up-to-date turn schedules to vendors; assists vendors in accessing vacant and occupied homesAttends vendor meetings as neededAssists the accounting department to ensure turn and/or maintenance purchase orders and invoices are accurateEnters inventory requirements annotated on work orders and turn scheduling into RealPage and assists Maintenance Manager in making required purchasesIssues, tracks, and manages keys for all local Mayroad propertiesMaintains turn and/or work order files once they are closedPerforms other job-related duties as assignedSupervisor ResponsibilitiesNo Supervisor responsibilities

Required Qualifications EDUCATION REQUIREMENT – High School graduate or GED 1+ years of experience in property management, customer service, or related industryKnowledge, Skills & AbilitiesFamiliar with/able to use property management software, such as RealPage, Yardi, etc.Proficient with MS Office Software, including MS Word, Excel, OutlookExcellent verbal and written communication and presentation skills; Note: when traveling outside the office, an employee will be required to use a pe rsonal phoneAbility to work independently without significant oversight of responsibilitiesComfortable working and communicating with employees and residents at all levelsExcellent teamwork focus