Job Information
Wescon Controls Manufacturing Customer Support Coordinator in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13199783
Job Description:
The Manufacturing Customer Support Coordinator interacts with manufacturing customers via inbound and outbound calls and on-line via email and customer portals. The position provides customer service support, resolution of customer problems, order management and coordinating the timely shipment of product to customer sites. Additionally the role is responsible to support new requests for sales quotes, account set-up, and product samples order entry. The role interacts with Regional Sales Managers, Project Engineers and Production line Managers, as well as coordinating with Shipping & Receiving and Warehouse department employees.