Job Information
AFC Urgent Care Medical Receptionist in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12779558 Job Description (Summary):
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Essential Duties and Responsibilities:
Prepare The Clinic For Opening Each Day By:
Being at work 15 minutes before you are scheduled
reviewing the facility
turning phones back to on
turn \"open sign on
turn TV on
cleaning lobby and work area
restocking bathroom supplies
opening all computer systems applications
preparing new patient registration packets and required documents
Receiving and sorting faxes and distributing accordingly to where they belong
Turn outside signs (Road and building) on
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Determine, collect and process patient payments and address collection and billing issues
Obtain consent to social marketing and reviews communications
Discharge Patients Accurately And Timely By:
collecting balances Make sure all the charges for FFS patients are complete before letting patient go
providing patient documentation
following discharge procedures
Follow Company Procedures Related To Workers\' Compensation Patients:
Verify WC visit authorization
Frist report of injury
Follow-up work comp visit
Follow Company Procedure Related To Occupational Medicine Patients:
Perform Drug Screens
Perform BAT Screens
Be ready for pick up couriers
Complete Closing Procedures By:
preparing closing documentation
scanning required reports
Balance daily patient charges (cash, check, credit cards) against system reports
Taking trash out
making sure all doors are locked and no patient is in the facility before you leave
doors should not be locked before 7:55 PM unless authorized by Mansoor, Dr. Mansoor, or Tahir
Maintain complete and accurate documentation, after initial registration go back to the record and make sure the record is complete
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Follow Correct Telephone Communication Procedures And Protocols:
Follow HIPAA
No medical advice can\'t tell you if you should come or not to the clinic
Patient was seen today and have a question send to back
No patient should be allowed to talk to the provider unless alerted by the provider
You are not authorize to confirm any order for anything scam calls
Courtesy calls take message and let me know
Cell Phone Policy:
Privacy And Conversations About Patients
Conversation With Patient And About Patients
Trainings
DocuTap Front Desk:
DocuTap Community Account
Blood Borne Pathogens
Hazards Communication
HIPAA Compliance
Health Insurance Terminology