Job Information
AFC Urgent Care Medical Receptionist in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13121410
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Essential Duties and Responsibilities:
- Prepare The Clinic For Opening Each Day By:
- Being at work 15 minutes before you are scheduled
- reviewing the facility
- turning phones back to on
- turn \"open sign on
- turn TV on
- cleaning lobby and work area
- restocking bathroom supplies
- opening all computer systems applications
- preparing new patient registration packets and required documents
- Receiving and sorting faxes and distributing accordingly to where they belong
- Turn outside signs (Road and building) on
- Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
- Register patients, update patient records, and verify insurance accurately and timely
- Determine, collect and process patient payments and address collection and billing issues
- Obtain consent to social marketing and reviews communications
- Discharge Patients Accurately And Timely By:
- collecting balances Make sure all the charges for FFS patients are complete before letting patient go
- providing patient documentation
- following discharge procedures
- Follow Company Procedures Related To Workers\' Compensation
Patients:
- Verify WC visit authorization
- Frist report of injury
- Follow-up work comp visit
- Follow Company Procedure Related To Occupational Medicine
Patients:
- Perform Drug Screens
- Perform BAT Screens
- Be ready for pick up couriers
- Complete Closing Procedures By:
- preparing closing documentation
- scanning required reports
- Balance daily patient charges (cash, check, credit cards) against system reports
- Taking trash out
- making sure all doors are locked and no patient is in the facility before you leave
- doors should not be locked before 7:55 PM unless authorized by Mansoor, Dr. Mansoor, or Tahir
- Maintain complete and accurate documentation, after initial registration go back to the record and make sure the record is complete
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Follow Correct Telephone Communication Procedures And Protocols:
- Follow HIPAA
- No medical advice can\'t tell you if you should come or not to the clinic
- Patient was seen today and have a question send to back
- No patient should be allowed to talk to the provider unless alerted by the provider
- You are not authorize to confirm any order for anything scam calls
- Courtesy calls take message and let me know
Cell Phone Policy:
- Privacy And Conversations About Patients
- Conversation With Patient And About Patients
Trainings
DocuTap Front Desk:
- DocuTap Community Account
- Blood Borne Pathogens
- Hazards Communication
- HIPAA Compliance
- Health Insurance Terminology