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Kansas Employer Medical Receptionist in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12939944

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Essential Duties and Responsibilities:

  • Prepare The Clinic For Opening Each Day By:
    • Being at work 15 minutes before you are scheduled
    • reviewing the facility
    • turning phones back to on
    • turn \"open sign on
    • turn TV on
    • cleaning lobby and work area
    • restocking bathroom supplies
    • opening all computer systems applications
    • preparing new patient registration packets and required documents
    • Receiving and sorting faxes and distributing accordingly to where they belong
    • Turn outside signs (Road and building) on
  • Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
  • Register patients, update patient records, and verify insurance accurately and timely
  • Determine, collect and process patient payments and address collection and billing issues
  • Obtain consent to social marketing and reviews communications
  • Discharge Patients Accurately And Timely By:
    • collecting balances Make sure all the charges for FFS patients are complete before letting patient go
    • providing patient documentation
    • following discharge procedures
  • Follow Company Procedures Related To Workers\' Compensation Patients:
    • Verify WC visit authorization
    • Frist report of injury
    • Follow-up work comp visit
  • Follow Company Procedure Related To Occupational Medicine Patients:
    • Perform Drug Screens
    • Perform BAT Screens
    • Be ready for pick up couriers
  • Complete Closing Procedures By:
    • preparing closing documentation
    • scanning required reports
    • Balance daily patient charges (cash, check, credit cards) against system reports
    • Taking trash out
    • making sure all doors are locked and no patient is in the facility before you leave
    • doors should not be locked before 7:55 PM unless authorized by Mansoor, Dr. Mansoor, or Tahir
  • Maintain complete and accurate documentation, after initial registration go back to the record and make sure the record is complete
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Follow Correct Telephone Communication Procedures And Protocols:
    • Follow HIPAA
    • No medical advice can\'t tell you if you should come or not to the clinic
    • Patient was seen today and have a question send to back
    • No patient should be allowed to talk to the provider unless alerted by the provider
    • You are not authorize to confirm any order for anything scam calls
    • Courtesy calls take message and let me know

Cell Phone Policy:

  • Privacy And Conversations About Patients
  • Conversation With Patient And About Patients


DocuTap Front Desk:

  • DocuTap Community Account
  • Blood Borne Pathogens
  • Hazards Communication
  • HIPAA Compliance
  • Health Insurance Terminology