Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13116977

Essential Functions:

• Responsible for answering phones as the initial company contact, directs calls to appropriate company resources, takes messages, writes service call slips, processes payments, or schedules services, as needed.
• Compiles plumbers invoices and processes according to Company protocol.
• Collects plumbers time cards, compares with customer invoices; records time worked on time sheets for payroll.
• Organizes accounts payable and accounts receivable for processing by accounting firm.
• Receives, processes as needed, and distributes incoming mail daily; prepares outgoing mail.
• Coordinates backflow devices and tankless water heaters service calls; tracks and logs results.
• Ensures plumbing licenses, business license, and contractor bond are up to date and renewed in a timely manner.
• Performs other work-related duties as assigned.

Performance Measurements:

• Promptly and professionally answer phone calls using excellent customer service skills.

• Foster strong working relationships with co-workers, customers, and vendors showing respect and composure.

• Produce high quality work and complete tasks on time and accurately, working in a fast-paced environment.

• Meet attendance requirements by being on time and present according to established work schedules, typically 8 a.m. to 4:30 p.m.

• Adhere to all David Lies Plumbing, Inc. policies and procedures

  Knowledge, Skills and Abilities:

  • Clerical: Possesses a thorough knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures.
  • Customer Service: Demonstrates a working knowledge of providing customer service, building strong customer relationships and customer satisfaction.
  • English Language: Exhibits a working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Initiative: Willing to take on responsibilities and challenges.
  • Reading Comprehension: Understands written sentences and paragraphs in work related documents.
  • Service Orientation: Actively looks for ways to help people.
  • Speaking: Talking to others to convey information effectively.
  • Teamwork: Works as part of a team or collaborates with coworkers.
  • Writing: Communicating effectively in writing as appropriate for the needs of the audience.
  • Attention to Detail: Demonstrates carefulness about detail and is thorough in completing work tasks.

  \

  • Organization: Systematically manages ones time, maintains an orderly workspace, organizes resources, and prioritizes projects for maximum productivity.

  Education and Experience:

  High School Diploma or equivalent; previous office experience required; 1-2 years experience in Microsoft Office 365, required, 1-2 years extensive experience in QuickBooks, required.

  Tools and Technology:

  Personal computer; QuickBooks; General office equipment (e.g., telephone, copier, scanner); Microsoft Office 365 Suite; Internet access.

  Working Conditions:

  Non-hazardous, indoor controlled environment, typical for an office. May occasionally be required to work some evenings and weekends.

  Physical Requirements:

  • Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.
  • Hearing: Able t hear average or normal conversations and receive general and ordinary information.
  • Visual Abilities: Average visual acuity essential to prepare or inspect documents or products, or operate machinery.
  • Repetitive Motion: Substantial and regular movements or motion required using the wrists, hands, and fingers.
  • Physical Strength: Sedentary Work; Sitting most of the time. Exerts up to 10 lbs. of force occasionally.
  • Finger Dexterity: To individually, or as a group, flex and extend fingers for fine and precise manipulation of small items or to activate a keyboard or keyboard mouse.
  • Sitting Frequently. Resting of the body weight in a seated position while engaging in a single activity.