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Operations Analyst - Hybrid R0047219 | Wolters Kluwer

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Job Description * *

The role is responsible for data integrity and key responsibilities to move the CT BL technology initiatives forward. The projects assigned will be integral to meeting strategic deadlines set to migrate the BL systems and databases. This role supports the Associate Director of Business License Operations and General Manager through assigned responsibilities and projects.

Hybrid : Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the Associate Director, Operations, and work under the leadership of the Director, General Management . This role is a part of FCC | CS - Wolters Kluwer Financial Services, Inc. | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid

*Required Job Qualifications (minimum): * * *

• At least 2 years of project management experience driving timely results

• Deep business license industry experience required

• Strong MS Office skills required.

• Knowledge of CT BL systems and processes strongly preferred

• Experience in a matrixed environment with effective strategies to support a plus.

• Travel: Regular Domestic travel – can change per business demand

Preferred Job Qualifications

• Bachelor’s degree or equivalent related work experience.

• Strong business acumen, able to synthesize complex information and formulate an aligned approach and plan

• Ability to balance multiple priorities, lead projects with deep complexity, and maintain focus on work that is most critical to success

• Strong attention to detail and ability to recognize data patterns

• Strong communication and collaboration skills

• Highly adept at successfully navigating and managing change

• Strong written and verbal communication skills

• Demonstrates initiative and drive; self-motivated, organized, and detail oriented; creative and analytical

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*Essential Duties and Responsibilities * * *

• Collaborates on data integrity strategy with AD, Business License Operations and GM to build a project plan, define scope of work, prioritize projects, and schedule deliverables.

• Shared drive cleanup which includes reviewing, archiving, purging or saving documents records housed in the Shared Documents L: drive.

• Ensure records compliance by following legal retention guidelines and PCI compliance in document and records evaluation.

• InSys records cleanup to further the database migration of accurate, relevant information. The role will be assigned specific areas of data in InSys to review, update, and delete to minimize storage requirements during the database migration and make sure the business is not dedicating resources to moving or rebuilding unnecessary records/

• Develops detailed data requests to the product team to enable efficient and accurate InSys cleanup.

• Evaluates data integrity patterns to make system development, training and process recommendations that are designed to promote consistent, high-quality systemic data.

• Supports BL technology migration and implementation projects throughout the year as needed by AD and GM

Additional Information: * *

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html  

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.  

· Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84.  

· Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023   

· CEO Nancy McKinstry ranked 16th by Harvard Business Review of the best performing CEOs in the World.   

· WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 .  

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. 

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.